Afraz Ali Syed
Burnaby,BC
Summary
Motivated Computing Science student with a solid foundation in programming, technical support, and customer service. Proven success in assisting with event operations and enhancing customer experiences at Riyadh Season and Mobi Care. Skilled in troubleshooting, product recommendations, and transaction management. Eager to apply technical and interpersonal skills in a dynamic work environment, with a strong commitment to delivering quality service and efficient solutions.
Overview
1
1
year of professional experience
Work History
Event Assistant
Riyadh Season
10.2023 - 12.2023
- Supported the coordination and management of large-scale events, assisting with logistics, crowd control, and attendee inquiries.
- Collaborated with the event team to ensure a smooth experience for thousands of visitors, gaining valuable experience in customer interaction and problem-solving under pressure.
- Developed skills in time management, adaptability, and teamwork through diverse event responsibilities.
Sales Associate
Mobi Care
05.2023 - 09.2023
- Assisted customers in selecting mobile devices, phone cases, chargers, and other accessories, providing product insights and recommendations based on customer needs.
- Organized and maintained the display of products, enhancing the store's visual appeal.
- Managed transactions, handled returns, and addressed customer inquiries, building strong customer relationships and encouraging repeat visits.
Education
Bachelor of Science - Computing Science
Simon Fraser University
Burnaby03-2028
Skills
- Customer Service
- Teamwork & Collaboration
- Sales Techniques
- Product Knowledge (Mobile Devices & Accessories)
- Programming (Python, C)
- Merchandise Receiving
- Time Management
- Problem Solving
- Adaptability
Timeline
Event Assistant
Riyadh Season
10.2023 - 12.2023
Sales Associate
Mobi Care
05.2023 - 09.2023
Bachelor of Science - Computing Science
Simon Fraser University
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