Afra Patel
TORONTO,ON
Summary
Dedicated Early Childhood Educator with experience working in early learning environments as well as customer service. Skilled in building positive relationships, communicating effectively with children, families, coworkers, and customers, and creating welcoming and supportive environments. I bring strong interpersonal, organizational, and problem-solving skills, along with a friendly, patient, and professional approach. Adaptable and dependable, with the ability to work well in both team-based and fast-paced environments.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Child Minding
The Neighbourhood Organization
01.2024 - Current
- Provided safe, supportive, and inclusive child care for children from newcomer families.
- Supervised children during play and structured activities, promoting safety and well-being.
- Planned age-appropriate activities that encouraged learning, creativity, and social development.
- Facilitated adjustment for children to a new environment, fostering peer interaction and social skills.
- Engaged with parents and caregivers from diverse cultural and language backgrounds, enhancing communication and support.
EarlyOn Facilitator
The Neighbourhood Organization
07.2025 - 08.2025
- Established welcoming, inclusive, and safe environment for children and families to thrive.
- Facilitated engaging, age-appropriate activities that nurtured children’s social, emotional, cognitive, and physical development.
- Implemented play-based activities, storytelling, arts and crafts, music, movement, and sensory experiences to enhance early learning.
- Built positive relationships with children, parents, caregivers, and community members.
Educator
Graydon Hall Childcare
01.2021 - 10.2023
- Provided quality care and supervision for children in a safe and nurturing environment.
- Planned and facilitated age-appropriate, play-based activities.
- Supported children’s social, emotional, and physical development.
- Built positive relationships with children, families, and staff.
- Maintained a clean, organized, and inclusive classroom.
- Followed health, safety, and childcare policies and procedures.
Customer Service Agent
Air Canada
Toronto
06.2025 - 08.2026
- Assisted customers with flight bookings and itinerary changes.
- Resolved passenger inquiries through phone and email communication.
- Provided information on travel policies and procedures to customers.
- Managed customer complaints, ensuring timely resolution and satisfaction.
Education
Early Childhood Care And Education
Seneca College of Applied Arts And Technology
North York 09.2019 - 08.2022
Skills
- child development
- child safety
- cultural sensitivity
- early childhood education
- activity planning
- CPR Training
Timeline
EarlyOn Facilitator
The Neighbourhood Organization
07.2025 - 08.2025
Customer Service Agent
Air Canada
06.2025 - 08.2026
Child Minding
The Neighbourhood Organization
01.2024 - Current
Educator
Graydon Hall Childcare
01.2021 - 10.2023
Early Childhood Care And Education
Seneca College of Applied Arts And Technology
09.2019 - 08.2022