Afra Akand
NW, Edmonton,,AB
Summary
Dynamic service and food champion with expertise in efficient order handling and exceptional customer satisfaction seeking for a part-time job. Proven track record of maintaining cleanliness standards and managing inventory effectively in high-pressure environments. Strong communicator recognized for enhancing team dynamics and improving customer experiences. Successfully implemented innovative organization methods to boost service speed and quality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service and Food Champion
Taco Bell
Saskatoon, Saskatchewan
09.2021 - 06.2022
- Operated cash registers accurately and efficiently to process customer transactions.
- Cross-trained in different areas of restaurant operations, including kitchen prep work, and dishwashing.
- Stored food in designated areas, following wrapping, dating, food safety, and rotation procedures.
- Trained new employees on proper safety procedures related to working in a restaurant environment.
- Performed opening and closing duties, such as setting up workstations, restocking supplies, and cleaning equipment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Resolved customer complaints promptly and professionally while maintaining a positive attitude.
- Wiped down tables, and removed trash and dirty plates to provide a clean, welcoming dining environment.
Education
Bachelor of Chemical Engineering -
University of Alberta
Edmonton, AB04-2028
High School Diploma -
Bedford Road Collegiate
Saskatoon, SK06-2023
Skills
- Efficient multitasking
- Conflict resolution
- Cash handling proficiency
- Strong teamwork
- Reliability and punctuality
- Order accuracy
- Sanitation standards
- Food safety
- Complaint handling
- Phone etiquette
Certification
- Basic Microsoft Office Skills (2021)
- Food Safety Level 1 (2023)
- WHMIS Certificate (2021)
- High School Volunteer Placement (2021)
- Young Worker Readiness Certificate (2021)
Languages
English
Full Professional
References
References available upon request.
Timeline
Service and Food Champion
Taco Bell
09.2021 - 06.2022
Bachelor of Chemical Engineering -
University of Alberta
High School Diploma -
Bedford Road Collegiate
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