Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Afnan Abdul Mansoor

Makkah,Makkah

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Stay Cafe
Makkah, Makkah
12.2021 - 05.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Cashier

Hotel Saif Al Majid
Makkah, Makkah
07.2020 - 11.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Higher Secondary School Certificate - Science

Bangladesh International School And College Jeddah
Makkah, Makkah
07.2021

Skills

  • Report Generation
  • Complaint Resolution
  • Consultative Sales
  • Inbound and Outbound Calling
  • Call Management
  • Account Updating
  • Microsoft PowerPoint
  • Client Relations

Timeline

Customer Service Representative

Stay Cafe
12.2021 - 05.2023

Cashier

Hotel Saif Al Majid
07.2020 - 11.2022

Higher Secondary School Certificate - Science

Bangladesh International School And College Jeddah

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Afnan Abdul Mansoor