Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Afifa Farnaz

Toronto

Summary

Dynamic and dedicated professional with a strong background in customer service at Wendy's. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Recognized for reliability and teamwork, consistently achieving high accuracy in cash handling. Committed to delivering exceptional service and supporting team success.

Overview

3
3
years of professional experience

Work History

Cashier

Wendy's
11.2023 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

Pran-rfl Group
01.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Bachelor of Arts - English Literature

North South University
Dhaka ,Bangladesh
01-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Team collaboration
  • Multitasking and organization
  • Ordering and stocking
  • Product restocking
  • Inventory management

Languages

English
Native or Bilingual

Timeline

Cashier

Wendy's
11.2023 - 03.2025

Sales Associate

Pran-rfl Group
01.2022 - 04.2023

Bachelor of Arts - English Literature

North South University
Afifa Farnaz