AFFOUE APPAULINE OKA EPSE TIESSO
Montreal,QC
Summary
• With my 15 years of experience in IT, and having to my credit international certifications such as CISCO, I want to bring my dynamism to the advancement of your company
• Strong skills in the Administration of Active Directory services
• Demonstrated skills in understanding TCP/IP, DNS, DHCH network protocols
• Knowledge of Microsoft Office 365 services, Microsoft Intune
• Knowledge of ServiceNow
• Holder of a university degree in computer science – Maintenance, networks and telecommunications
• Languages
spoken: French (C2) and English (A1)
• Strong adaptability, easy to learn, easy to work in a team
• Strong skills in the Administration of Active Directory services
• Demonstrated skills in understanding TCP/IP, DNS, DHCH network protocols
• Knowledge of Microsoft Office 365 services, Microsoft Intune
• Knowledge of ServiceNow
• Holder of a university degree in computer science – Maintenance, networks and telecommunications
• Languages
spoken: French (C2) and English (A1)
• Strong adaptability, easy to learn, easy to work in a team
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Manager
APEXCI
ABIDJAN, CÔTE D'IVOIRE
04.2017 - 03.2023
Education
Bachelor of Science - NETWORK AND TELECOMMUNICATIONS MAINTENANCES, BAC D
CENTRE FOR THE STUDY OF COMPUTER AND VIDEO TRAININ
CÔTE D'IVOIRE01.2006
Skills
Management IT
Mastery of Windows Server 2012,
2016, 2019
Extensive knowledge of Exchange
2003, 2007 and 2010
Office IT (Word, Onedrive, SharePoint
Excel; Access, PowerPoint, Publisher), Microsoft Office, Outlook
Concepts in accounting
Programming languages
Maintenance of all of the ICM's networking, including the audiovisual network (switches, Wi-Fi terminals, problems related to cabling
Mastery of the development of the telecommunications and audiovisual network architecture and validate the technical feasibility
Mastery of switching and level 2 concepts (switch, vlan, 8021q, MacAddress)
Knowledge of telecom and network equipment (Cisco, Fortinet, Dell, etc)
Diagnostic capability on hardware and IP services
Planning of preventive and corrective maintenance of equipment and the audiovisual network
Knowledge of the concepts, norms and standards of wireless networks
Mastery of Windows Server 2012,
2016, 2019
Extensive knowledge of Exchange
2003, 2007 and 2010
Office IT (Word, Onedrive, SharePoint
Excel; Access, PowerPoint, Publisher), Microsoft Office, Outlook
Concepts in accounting
Programming languages
Maintenance of all of the ICM's networking, including the audiovisual network (switches, Wi-Fi terminals, problems related to cabling
Mastery of the development of the telecommunications and audiovisual network architecture and validate the technical feasibility
Mastery of switching and level 2 concepts (switch, vlan, 8021q, MacAddress)
Knowledge of telecom and network equipment (Cisco, Fortinet, Dell, etc)
Diagnostic capability on hardware and IP services
Planning of preventive and corrective maintenance of equipment and the audiovisual network
Knowledge of the concepts, norms and standards of wireless networks
Languages
French
Native/ Bilingual
Certification
Network Administration CISCO CCNA 640-802 (11/2012)
ECOWAS Business Opportunities Computerized Management System (09/2012
ECOWAS Business Opportunities Computerized Management System (09/2012
experience
Responsable Informatique
Association Pour La Promotion des Exportations de Cote d'Ivoire, Abidjan (04/2010 – 05/2023)
· Responsable du bon fonctionnement et de la maintenance de l’ensemble des composantes audiovisuelles de l’ICM
· Diagnostic sur matériel et services IP
· Administration du réseau informatique
· Entretient logiciel du parc informatique
· Appui technique aux utilisateurs
· Administration du serveur de messagerie
· Gestion des systèmes de télécommunication
· Utilisation de bonnes pratiques en installation d’équipements et des infrastructures sous-jacentes à l’installation de ces équipements
InformaticienneAssociation Pour La Promotion des Exportations de Cote d'Ivoire, Abidjan (04/2007 – 03/2010)
· Administration du réseau informatique
· Entretient logiciel du parc informatique
· Appui technique aux utilisateurs
· Installation des logiciels dans l’ordinateur de l’utilisateur
· Mettre à jour la documentation sur SharePoint
· Former des utilisateurs à utiliser les applications
Timeline
IT Manager
APEXCI
04.2017 - 03.2023
Bachelor of Science - NETWORK AND TELECOMMUNICATIONS MAINTENANCES, BAC D
CENTRE FOR THE STUDY OF COMPUTER AND VIDEO TRAININ
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