Afaque Sheikh
Mississauga,ON
Summary
Customer-oriented Pharmacy Assistant offers top skills in inventory management, customer service and medication distribution. Familiar with inventory procedures, loss prevention, and stock security, merchandise inspection. Enthusiastic personality suited for fast-paced, constantly changing environments. In-depth knowledge of over-the-counter medications and common prescriptions. Deeply familiar with POS system operations paired with fast typing abilities. Detail-oriented with hands-on experience performing routine clerical and customer service duties in fast-paced, thriving retail environment. Well-versed in locating items for customers, maintaining and updating patient profiles and ordering and labeling stock of medication. Recognized for going above and beyond to maintain customer service standards.
Overview
8
8
years of professional experience
Work History
PHARMACY ASSISTANT
WALMART PHARMACY
Mississauga, Ontario
03.2021 - 03.2022
- Worked as a pharmacy assistant at Walmart Pharmacy, as a part-time associate, to learn more about the Canadian Healthcare system, and to gain some experience working in Canada
- Performed administrative duties such as filing documents, faxing forms, answering phones
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Answered customer questions about prescribed and OTC medications.
- Opened incoming supplies and stocked in correct locations.
- Restocked shelves and prepared expired drugs for return.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
ASSOCIATE DENTIST
PEARL WHITE DENTAL CLINIC
, INDIA
01.2017 - 01.2021
- Operated a self-owned dental office
- Performed all simple and complex dental treatments extensively
- Treating patients, managing staff, overseeing all financial activities, maintaining infection control, complete practice management and maintaining patient relations, were just some of the responsibilities
- Managed inventory of supplies used during dental procedures
- Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail
- Provided preventive dentistry services such as cleanings, sealants, fluoride treatments and x-rays
- Adhered to safety protocols when handling hazardous materials such as amalgam waste
- Maintained accurate records of patient care services using electronic health records systems
- Monitored patient progress through follow-up visits and adjustments of treatment plans
- Participated in continuing education courses to stay abreast of new developments in dentistry.
ASSOCIATE DENTIST AND CLINIC MANAGER
ABU DHABI DENTAL CLINIC
, UAE
11.2013 - 06.2017
- Apart from treating patients, some of the duties included -Quality assurance, record-keeping, patient relations, practice management, insurance related work, treatment planning and coding, audit preparation, liaison between all associates, insurance companies and patients
- Performed restorative procedures including fillings, crowns, bridges and root canals
- Provided comprehensive postoperative instructions for patients following dental treatments
- Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail
- Managed inventory of supplies used during dental procedures
- Participated in continuing education courses to stay abreast of new developments in dentistry
- Collaborated with other healthcare professionals to plan and coordinate patient care activities
- Communicated effectively with patients regarding their diagnosis and treatment options
- Performed surgical procedures in the mouth, such as extractions, implant placement or bone grafting
- Supervised clinical staff members such as assistants, hygienists and lab technicians.
Education
Diploma in Medical Office Administration -
Anderson College
Mississauga, ONMSc Maxillofacial Prosthetic Rehabilitation -
King's College London
Bachelor of Dental Surgery -
Maharashtra University of Health Sciences
Skills
- Effective Communication
- Organizing, Coordinating and Management
- Safety Compliance
- Team Collaboration
- Material Safety Data Sheets
- Picking and Packing
- Attention to Detail
- Cash Handling Accuracy
- Retail Merchandising
- Inventory Management
- Loss Prevention
- Shipment Palletization
- Storage Organization
- Inventory Tracking
- Order Picking
Degrees
- B.D.S
- MSc. Prosthetic Rehab
- Medical office administration
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual
Marathi
Professional
Arabic
Professional
References
References available upon request.
Timeline
PHARMACY ASSISTANT
WALMART PHARMACY
03.2021 - 03.2022
ASSOCIATE DENTIST
PEARL WHITE DENTAL CLINIC
01.2017 - 01.2021
ASSOCIATE DENTIST AND CLINIC MANAGER
ABU DHABI DENTAL CLINIC
11.2013 - 06.2017
Diploma in Medical Office Administration -
Anderson College
MSc Maxillofacial Prosthetic Rehabilitation -
King's College London
Bachelor of Dental Surgery -
Maharashtra University of Health Sciences
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