Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Afaq Khan

Physician
Mississauga,Ontario

Summary

Over ten years experience in Clinical Medicine One year of Clinical Research Monitoring Experience.

Extensive knowledge of medical and health care policies and familiar with medical laws, terminologies and ethics.

Over 5 years of Experience working over the phone in a fast paced and stressful environment dealing with I-rate customers

Overview

20
years of professional experience
1
Certification

Work History

PNF Distributer

Food and Health Safety Coordinator
05.2014 - Current

Job overview

  • Ensured each food item has met the standard requirement of the Canadian food agency
  • Carried out safety measures for health and welfare of employees
  • Took the lead in explaining medical care options to help employees make informed healthcare decisions
  • Recently added task: Developed COVID-19 SOP's guidelines for the workplace which included but not limited to thermal scanning at workplace entrance, early detection of COVID 19 symptoms and signs of illness, wearing a mask and sanitization
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.

Teleperformance

Customer Service Officer
01.2008 - 11.2013

Job overview

  • Worked in a fast-paced call center environment answering customer inquires and providing resolution to customer problems
  • Built long term customer relationships and advised customers on purchases and promotions
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
  • Conferred with customers about concerns with products or services to resolve problems and drive sales
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions
  • Established and prepared accurate customers account to complete new purchases.

King Khalid International Airport

Emergency Physician
11.2006 - 11.2007

Job overview

  • Supervised the campaign to give booster dose of polio to all children below the age of 16 arriving at the airport from polio affected countries
  • Provided first aid treatment to passengers in first aid center and on board
  • Made a referral to the nearest hospital for passengers who are in serious condition
  • Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.
  • Teamed with other physicians, specialists and health care providers to provide well-rounded care for complex cases.
  • Identified serious conditions and emergency situations and immediately referred to hospital for prompt care.
  • Conferred with specialists to obtain expertise on patient conditions and referred individuals in need of additional care.
  • Evaluated patient histories, complaints and current symptoms.

Ministry Of Health Saudi Arabia

Family Physician
11.2001 - 11.2006

Job overview

  • Responsible for training of members of team on delivery of comprehensive health services
  • Responsible for all work and supervision of primary health care team
  • Responsible to play crucial role in preventing disease, disability, injury and premature death
  • To protect people for environmental and hazardous diseases
  • Defined medical and administrative best practices by providing suggestions to higher authority
  • Maintained high patient satisfaction through knowledgeable support and compassionate care.
  • Met with patients to discuss medical histories and current complaints.
  • Reviewed patient allergies, problems, medications and immunization statuses.
  • Ordered and executed various tests, analyses and diagnostic images to provide information on patient condition.
  • Referred patients to medical specialists for consultant services when necessary for patient's well-being
  • Diagnosed and treated patients suffering from chronic conditions.
  • Interviewed patients concerning physical complaints, discussed symptoms, asked questions and suggested treatment options.

Dow Medical University of Health Sciences

Lecturer/Instructor
06.1996 - 11.2001

Job overview

  • Responsible to give lectures to undergraduate students, monitor performance and maintain their grades
  • Taking demonstration classes for undergrad students in basic medical sciences
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.

Liaquat University Of Medical And Health Sciences

Medical Officer Surgical OPD
06.1993 - 06.1996

Job overview

  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Used coordination and planning skills to achieve results according to schedule.

Liaquat University Of Medical And Health Sciences

Resident Physician
04.1982 - 06.1985

Job overview

  • Teamed with other physicians, specialists and health care providers to provide well-rounded care for complex cases.
  • Diagnosed and treated patients suffering from chronic conditions.
  • Interviewed patients concerning physical complaints, discussed symptoms, asked questions and suggested treatment options.
  • Practiced medicine in Type facility, providing diagnosis and treatment for patients.
  • Demonstrated care and compassion in explaining diagnosis, prognosis and treatment to patients and family members.
  • Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.
  • Evaluated patient histories, complaints and current symptoms.
  • Wrote medical prescriptions, detailing side effects and possible adverse reactions to keep patients informed and alert of potential issues.

Liaquat University Of Medical And Health Sciences

Internal Medicine & Cardiology Intern
04.1981 - 04.1982

Job overview

  • Counseled patients on newly diagnosed health conditions and maintenance of existing conditions.
  • Attended appointments with Number different patients per Timespan.
  • Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.
  • Diagnosed issues and implemented treatment plans to resolve problems or help manage symptoms.
  • Met with patients to discuss medical histories and current complaints.
  • Evaluated patient histories, complaints and current symptoms.
  • Admitted and treated patients as part of hospital's 24-hour on-call services.
  • Placed orders for laboratory tests and interpreted results for accurate decision-making.
  • Ordered and interpreted tests and analyzed records, reports and examination information to diagnose patient condition.

Education

Liaquat Medical University of Medical Sciences
Jamshoro Pakistan

M.D. from Medicine

University Overview

Kriger Research Center
Toronto

Diploma from Clinical Research

University Overview

Clinical Trial Monitoring Research

Skills

  • Excellent communication skills both written and verbal
  • Excellent interpersonal skills
  • Ability to Multitask with strong organizational skills
  • Maintain associated documentation, record keeping and data collection
  • Sound judgement and analytical skills
  • Proficient with Microsoft office 365
  • Skills
  • Efficient under pressure
  • Analytical thinking
  • Social services
  • Case Management
  • Health and safety procedures
  • Food safety standards knowledge
  • Health and Safety

Accomplishments

Accomplishments
  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.

Certification

  • Area of certification Training:
  • · Certification: Certification Of Commendation in recognition for completion of training program in DIAGNOSTIC ULTRASOUND At Institute of Imaging Karachi, Pakistan an Affiliate Education Center of JEFFERSON ULTRASOUND RESEARCH AND EDUCATION INSTITUTE, THOMAS JEFFERSON UNIVERSITY, PHILADELP HIA PENNSYLVANIA,USA·

Timeline

Food and Health Safety Coordinator
PNF Distributer
05.2014 - Current
Customer Service Officer
Teleperformance
01.2008 - 11.2013
Emergency Physician
King Khalid International Airport
11.2006 - 11.2007
Family Physician
Ministry Of Health Saudi Arabia
11.2001 - 11.2006
Lecturer/Instructor
Dow Medical University of Health Sciences
06.1996 - 11.2001
Medical Officer Surgical OPD
Liaquat University Of Medical And Health Sciences
06.1993 - 06.1996
Resident Physician
Liaquat University Of Medical And Health Sciences
04.1982 - 06.1985
Internal Medicine & Cardiology Intern
Liaquat University Of Medical And Health Sciences
04.1981 - 04.1982
Liaquat Medical University of Medical Sciences
M.D. from Medicine
Kriger Research Center
Diploma from Clinical Research

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