Aerin Martinez
Forest Knolls
Summary
Skilled sandwich artist specializing in customer satisfaction and effective communication. Demonstrated success in training new staff and upholding high standards in food preparation and service. Consistently recognized for delivering quality products and enhancing customer experiences.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
Subway
San Anselmo
08.2023 - Current
- Prepared fresh sandwiches according to customer orders and specifications.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Guided customers in menu selections to enhance their dining experience.
- Operated cash register, processed transactions, and handled cash accurately.
- Monitored food freshness, ensuring quality standards were met consistently.
- Followed safety protocols for food handling and sanitation procedures diligently.
- Worked with team members to optimize sandwich assembly for faster service.
- Trained new employees on sandwich preparation techniques and customer service skills.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Greeted customers and provided product knowledge.
- Managed catering orders to guarantee timely delivery and customer satisfaction.
House Sitter
Self-employeed
Forest Knolls
02.2025 - 01.2026
- Delivered comprehensive pet care by walking dogs, feeding animals, and cleaning litter boxes, promoting pet well-being.
- Provided companionship to pets, ensuring their needs were met while owners were away.
- Provided timely updates to homeowners on property status, fostering trust and peace of mind.
- Managed mail and packages, ensuring secure handling during house sitting periods.
- Ensured cleanliness through regular light housekeeping tasks, contributing to a welcoming environment.
- Respected homeowners' privacy and confidentiality throughout the house sitting duration.
Education
Bachelor of Arts - Psychology
Sonoma State University
Rohnert Park, CASkills
- Customer service
- Effective communication
- Team collaboration
- Problem resolution
- Time management
- Attention to detail
- POS systems
- Customer satisfaction focus
Timeline
House Sitter
Self-employeed
02.2025 - 01.2026
Sandwich Artist
Subway
08.2023 - Current
Bachelor of Arts - Psychology
Sonoma State University