As a prospective provisional counsellor with over four years of experience in mental health work and my coursework through Yorkville University, I excel in creating a welcoming, empathetic, and supportive environment for every client I work with. My work with both adolescents and their parent's mental health journey has supplied me with experience in de-escalation and effective treatment practices that I wish to grow within my practicum. My expertise combines case management with effective teamwork, demonstrating significant achievements in enhancing care quality and patient outcomes, which will assist me in this next step in my career journey. I hope to listen, learn, and help someone along the way.