Therese Mariel Salagubang
Glendale
Summary
Motivated and dependable customer service and sales professional with experience in the food industry. Skilled in handling customer interactions, processing transactions, teamwork, and maintaining a positive environment. Currently a full-time student with strong time management and communication skills. Eager to contribute to a fast-paced workplace while continuing professional growth.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Red Ribbon Bakeshop
914 E Colorado St Glendale, CA 91205
11.2024 - Current
- Prepared and served bakery products, ensuring quality and presentation standards met.
- Maintained cleanliness and organization of food preparation areas, adhering to safety regulations.
- Monitored inventory levels, restocking supplies to ensure uninterrupted service flow.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Greeted customers at counter to fulfill requests and answer questions.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Trained new staff on operational procedures and customer service best practices.
Sales Associate
Arko Foods International
1425 E Colorado St Glendale, Ca 91205
06.2024 - 07.2025
- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Eagle Rock Jr/Sr High School
1750 Yosemite Dr Los Angeles, CA 9004106.2025
Associate of Science - Health Sciences
Pasadena City College
Pasadena, CA12.2027
Skills
- Quick learner
- Strong communication skills
- Positive attitude and energy
- Flexible schedule
- Cash register operation
- Multitasking
- Cleaning and sanitation
- Team oriented
- Fast-paced environment
- Customer service
Languages
English
Tagalog
Timeline
Food Service Worker
Red Ribbon Bakeshop
11.2024 - Current
Sales Associate
Arko Foods International
06.2024 - 07.2025
High School Diploma -
Eagle Rock Jr/Sr High School
Associate of Science - Health Sciences
Pasadena City College