AEAH AL MASALMAH
MISSISSAUGA,ON
Summary
Nutrition and Dietetics student at Toronto Metropolitan University focused on patient-centered healthcare. Contributed to clinical volunteer roles, enhancing patient support and collaboration within healthcare teams. Experience includes leadership in community health initiatives and strong skills in communication, teamwork, and organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emergency department- Volunteer
Trillium Health Partners
03.2026 - Current
- Delivered compassionate support to patients and families, helping to alleviate stress during emergencies.
- Supported staff with patient flow and directed visitors through emergency services, ensuring a smoother experience.
Clinical Support- General Surgery Inpatient
University Health Network
02.2026 - Current
- Supported healthcare staff by managing administrative tasks and facilitating patient interactions.
- Answered incoming phone calls, took accurate messages, and redirected calls to appropriate staff.
- Assisted patients with minor non-medical requests, distributing refreshments and items with staff approval.
Events Coordinator
Toronto Metropolitan University
09.2025 - Current
- Coordinated logistics for campus events, ensuring seamless execution and attendee satisfaction.
- Oversaw check-in, set-up/tear-down, budget tracking, and collected post-event feedback to enhance planning for future projects.
Sales Floor Associate
Toys R Us
09.2023 - 01.2025
- Guided customers to needed items and promoted featured products to enhance shopping experience.
- Established lasting customer connections that boosted confidence and satisfaction.
- Managed merchandise replenishment and aligned signage with promotions to optimize product visibility.
Research Support Specialist
Canadian Cancer Society
01.2023 - 07.2023
- Assisted researchers in organizing and analyzing data for publication submissions.
- Collaborated with a team to plan campaigns, engage with community at fairs, and deliver informative talks to students.
Assistant Manager
Burger Factory Restaurant
01.2022 - 01.2023
- Directed daily operations, ensuring team coordination and accurate inventory management to support service goals.
- Coached new hires on workflows, safety, and service expectations.
Education
Bachelor's Degree - Nutrition & dietetics
Toronto Metropolitan University
Toronto, ON01-2028
Skills
- Patient care
- Organizational skills
- Multitasking ability
- Team collaboration
- Exceptional communication and interpersonal skills
- Adaptability & flexibility
- Interpersonal skills
Certification
- Certified in Standard First Aid & CPR/AED level A, Canadian Red Cross
- Food Handler certification - Management level
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Emergency department- Volunteer
Trillium Health Partners
03.2026 - Current
Clinical Support- General Surgery Inpatient
University Health Network
02.2026 - Current
Events Coordinator
Toronto Metropolitan University
09.2025 - Current
Sales Floor Associate
Toys R Us
09.2023 - 01.2025
Research Support Specialist
Canadian Cancer Society
01.2023 - 07.2023
Assistant Manager
Burger Factory Restaurant
01.2022 - 01.2023
Bachelor's Degree - Nutrition & dietetics
Toronto Metropolitan University