Summary
Overview
Work History
Education
Skills
Timeline
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Adyson Perry

Fresno

Summary

Dynamic and dependable professional with a proven track record at Gateway Ice Center, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and clear communication. Skilled in cash handling and maintaining a clean environment, contributing to a positive atmosphere and improved team morale.

Overview

5
5
years of professional experience

Work History

Crew Member

Gateway Ice Center
11.2020 - Current
  • Took skate size orders, and collected payments.
  • Worked front counter
  • Demonstrated strong multitasking abilities, handling multiple customers simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of the facility to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming rink for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and rink expectations.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience .
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Enhanced customer experiences by quickly addressing and resolving complaints.

Education

No Degree -

Fresno High
Fresno, CA
06-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing
  • Integrity and honesty
  • Safety awareness
  • Safety
  • Team player
  • Dependable and cooperative

Timeline

Crew Member

Gateway Ice Center
11.2020 - Current

No Degree -

Fresno High

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Adyson Perry