Adut Lual
Stratford,ON
Summary
Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Package Sorter and Customer Service
Liberty staffing
Stratford, ON
05.2022 - 12.2023
- Logged packaging activities and filed reports in company databases.
- Routed all classes of mail in sequence of delivery along established route.
- Offered support and advice to newer personnel to improve performance.
- Scanned barcodes on packages to ensure accuracy of delivery.
- Provided excellent customer service by answering questions related to delivery status.
- Recorded package information into computer system.
- Sorted incoming shipments and separated packages by size, type and destination within warehouse.
- Determined shipping methods, routes or rates for materials to be shipped.
Cashier at McDonald’s
Curry
Stratford, ON
02.2023 - 08.2023
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cashier and Retail
Metro inc
Stratford, ON
07.2019 - 03.2020
- Learned roles of other departments to provide coverage and keep store operational.
- Improved overall customer purchasing experiences to promote steady revenue.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Answered customers' questions and provided information on store procedures or policies.
Education
Graduate Certificate - Arts And Sciences
Fanshawe College of Applied Arts And Technology
London, ON12-2023
Bachelor Degree in Management And Technology - Hospitality And Tourism Management
Arab Academy For Science And Technology
Alexandria Egypt 09-2018
Skills
- Postal Service Product Knowledge
- Route Management
- Equipment Monitoring
- Mail Sorting
- PPE Use
- Computer Skills
- Analytical Thinking
- Excellent Communication
- Collaboration
- Basic Math
- Distribution Services
- Workplace Safety
- Shipping and Receiving Proficiency
- Service-Oriented
- Package Routing
- Retail Sales
Timeline
Cashier at McDonald’s
Curry
02.2023 - 08.2023
Package Sorter and Customer Service
Liberty staffing
05.2022 - 12.2023
Cashier and Retail
Metro inc
07.2019 - 03.2020
Graduate Certificate - Arts And Sciences
Fanshawe College of Applied Arts And Technology
Bachelor Degree in Management And Technology - Hospitality And Tourism Management
Arab Academy For Science And Technology
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