Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ADUK BUL

Calgary,AB

Summary

Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networked offering remarkable customer service experience, interpersonal and communication skills. Seeking to build upon acquired skills and exceed sales quotas in challenging new position. Committed and hardworking individual with two years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.

Overview

9
9
years of professional experience

Work History

Cashier/Server

Great Events Catering
04.2019 - Current
  • Collected payments and discussed expected wait times with customers to maximize satisfaction.
  • Supported guests by quickly resolving questions and concerns.
  • Worked closely with staff to solve problems and handle customer complaints.
  • Counted cash in register drawer to balance register at beginning and end of shift.
  • Refilled stock of silverware, napkins, plates and cups items in restaurant environments.
  • Assisted call-in customers with questions and concerns regarding orders.

Sales Representative

Vector Marketing
06.2018 - Current
  • Identified prospects' needs and developed appropriate responses along with information on fitting products and services.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Cross-sold complementary products and services to customers.
  • Responded to telephone and in-person requests for information.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Presented latest merchandise to prospective buyers.
  • Actively pursued personal learning and development opportunities.
  • Manage client relationships through all phases of the sales cycle
  • Served as the main liaison between customers, management and sales team.

Caregiver

Private Home
06.2023 - 09.2023
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.

Cashier

Walmart
05.2022 - 05.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.

Rack Salesperson

Nordstrom Rack
09.2019 - 07.2020
  • Worked with customers to understand requirements and provide exceptional service
  • Sorted product and contributed to decisions on discarding or keeping batches
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Tracked stock using company inventory management software
  • Educated customers on promotions to enhance sales
  • Delivered high level of assistance by locating products and checking store system for merchandise
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications

Sales Associate

Levi
09.2018 - 11.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Tracked stock using company inventory management software.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Preserved perfect attendance record for 3 months.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

Server

Callaway
04.2018 - 06.2018
  • Served food to the customers
  • Provided friendly and attentive service.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
  • Relieved my co-workers to take their breaks and fill in for their work while away on break.

Athletic Trainer

Father Lacombe High School
09.2016 - 05.2018
  • Provided emergency care, first aid and initial evaluations for any injury occurring on the field, during practice or while exercising.
  • Devised rehabilitation and exercise plans to aid healing, build strength and prevent further injury.
  • Prescribed treatments such as rest, ice, compression and elevation.
  • Promoted proper stretching, warm ups and conditioning exercises to prevent sports injuries.
  • Upheld safety standards at all practices, games and events.
  • Managed time effectively while traveling for games, attending practice and going to classes.
  • Effectively communicated with a diverse group of athletes, coaches and game officials.
  • Developed and maintained key relationships with local vendors.

Education

Bachelors Degree - Social Work

Mount Royal University
Calgary, None
05-2027

High School Diploma -

Father Lacombe High School
Calgary, AB
2018

Skills

  • Customer service
  • Problem solving strength
  • Interpersonal communication skills
  • Customer relations
  • Detail-oriented
  • MS Windows proficient
  • Quick learner
  • Strong interpersonal skills
  • Strong conflict resolution skills
  • Positive and friendly
  • Active listening skills
  • Cash handling and management
  • Computer literate

Accomplishments

  • Athletic Trainer Award
  • Rugby best back Award / Rugby Captain
  • Honor Rolls from grade ten to twelve
  • CPR First Aide and First Responded

Timeline

Caregiver

Private Home
06.2023 - 09.2023

Cashier

Walmart
05.2022 - 05.2023

Rack Salesperson

Nordstrom Rack
09.2019 - 07.2020

Cashier/Server

Great Events Catering
04.2019 - Current

Sales Associate

Levi
09.2018 - 11.2018

Sales Representative

Vector Marketing
06.2018 - Current

Server

Callaway
04.2018 - 06.2018

Athletic Trainer

Father Lacombe High School
09.2016 - 05.2018

Bachelors Degree - Social Work

Mount Royal University

High School Diploma -

Father Lacombe High School

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ADUK BUL