Summary
Overview
Work History
Education
Skills
Timeline
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Adris Khan

Hamilton,Canada

Summary

Seeking opportunities in the banking sector to leverage my skills and experience in a dynamic and innovative environment. My aim is to apply my specialized knowledge in account management, client retention, confidentiality, payroll, and business development to contribute effectively to organizational growth. With a proven track record in generating leads, closing deals, account management, contract negotiation also providing exceptional customer service, I am confident in my ability to enhance client satisfaction and loyalty. My attention to detail and active listening skills ensure that client needs are met with tailored solutions, promoting positive customer experiences.

Furthermore, my academic background, including a BSc (Hons) in International Business and Management from Coventry University, as well as my studies at Toulouse Business School Education in France and the University of Bremen in Germany, has equipped me with a deep understanding of economic strategies and business operations.

My adaptability and problem-solving capabilities ensure that I can navigate challenges and drive success in a banking environment.

By joining a forward-thinking banking institution, I aim to make a positive impact, contribute to business development, and achieve professional growth, all while upholding the highest standards of client satisfaction and operational excellence. Multi-talented Sales Assistant adept at handling any store department.

Overview

9
9
years of professional experience

Work History

Inside Sales Account Executive

NetAccess Systems Inc
Hamilton, Canada
03.2024 - Current
  • Instituted streamlined processes for improved project management execution.
  • Strengthened cooperative efforts and responsibility among team members.
  • Transformed prospects into clients through targeted communication efforts.
  • Directed client accounts, ensuring customer satisfaction and identifying chances for cross selling.
  • Designed and carried out thorough promotional efforts to elevate brand recognition.
  • Increased sales by fostering stronger customer connections.
  • Negotiated discounts with vendors for bulk purchases of goods.
  • Assisted in developing marketing plans for various products or services offered by the company.
  • Conducted product demonstrations, presentations, and sales pitches to potential buyers.

Senior Sales Executive

BRSK
Birmingham, UK
04.2023 - 02.2024
  • Developed and sustained effective client networks, achieving consistent business retention.
  • Engaged in marketing and sales events, boosting product visibility and customer engagement.
  • Contract Negotiation: Successfully negotiated over 165 contracts, valued at £500,000, with future projections indicating a regional gross revenue of £3 million
  • Managed a team of sales representatives by setting goals, providing guidance, monitoring performance and offering coaching as needed.
  • Conducted market research to identify potential customers and competitive pricing.
  • Presented products and features to customers, responded to concerns, and redirected objections.
  • Ensured compliance with sales policies, practices, and legal requirements.

Team Supervisor

Vinoteca
Birmingham, UK
06.2022 - 12.2022
  • In charge of the floor plan and seating arrangements
  • Trained in all aspects of working in the restaurant, from the back of house and front of house
  • Profound up-selling techniques, understanding customers, and increasing repetition in sales
  • Ensured compliance with company policies, procedures, and safety regulations.
  • Analyzed customer feedback data to determine areas where improvements can be made.
  • Created reports detailing the progress of each project and shared them with upper management.
  • Implemented strategies for improving efficiency within the workplace environment.

Restaurant Supervisor

Pizza Express
Birmingham, UK
06.2019 - 07.2021
  • Managed live events by overseeing key functions such as reservations and task allocation.
  • Collaborated with musicians, stand-up comics, prioritizing solution-finding.
  • Surpassed previous records by attaining highest sales in a single day for the northern Brindley area.
  • Assigned duties and shifts to restaurant staff according to workload requirements.
  • Analyzed sales data to identify trends and areas for improvement.
  • Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
  • Prepared weekly payroll to keep up with projected weekly revenue.

Hotel Manager

Station Hotel
Birmingham , UK
05.2018 - 04.2019
  • Ensured seamless management of overnight guest stays.
  • Efficiently catered to guests' needs while planning parties and events.
  • Leveraged negotiation techniques to finalize agreements with buyers.
  • Facilitating communication between contractors and event organizers.
  • Negotiated contracts with vendors for services such as food supply or maintenance services.
  • Organized monthly meetings with department heads to review performance metrics.
  • Developed strategic plans for increasing occupancy rates and improving overall profitability.
  • Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
  • Led a diverse team, overseeing recruitment, training, and development to ensure high-quality service standards.
  • Managed budgeting and financial planning, including cost control measures to maximize profitability.

Assistant Manager

Dudley Mini Market & Off License
Birmingham, West Midlands
02.2016 - 03.2019
  • Coordinated efforts to design and apply marketing tactics for customer acquisition.
  • Oversaw daily customer service tasks such as sales processes, order management, and payment handling.
  • Selected, developed skills of team members for consistent high-level performance within the retail environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Community Liaison Officer

BRSK
Birmingham, UK, West Midlands
  • Achieved record-breaking generation of 100+ confirmed leads in one day, totaling to more than 5,000 prospective clients.
  • Coordinated and devised strategies to boost client engagement.
  • Secured a 60% conversion rate in generating interest from targeted areas.
  • Assessed data from surveys and focus groups to determine areas of need within a given region.
  • Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
  • Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.

Education

BSc (Hons) - International Business & Management

Coventry University
Coventry, UK
04.2023

BBA - Business Administration

Toulouse Business School
Toulouse, France
12.2021

Bachelor of Science - Public Economics and Finance in Developing Countries, Public Economics, Governance and Social Economy in Developing Countries

Universität Bremen
Bremen, Germany
08.2021

College Diploma - Higher Education Business & Law

Bourneville College
Birmingham, UK
06.2020

Skills

  • Service Excellence
  • B2B Relationship Management
  • Skilled in Microsoft Office Applications
  • Strategic Leadership
  • Revenue Generation
  • Confidential Information Management
  • Compliance Management
  • Optimized Scheduling Techniques
  • Customer Relationship Management
  • Effective Problem Resolution
  • Engaged Listening Skills
  • Talent Acquisition
  • Streamlined Business Operations
  • Development Proficiency
  • Information Technology Proficiency
  • Fluent in Two Languages
  • Effective Business Negotiation
  • Objection handling
  • Salesforce CRM
  • Lead qualification
  • Account management experience
  • Vendor account management
  • New account management

Timeline

Inside Sales Account Executive

NetAccess Systems Inc
03.2024 - Current

Senior Sales Executive

BRSK
04.2023 - 02.2024

Team Supervisor

Vinoteca
06.2022 - 12.2022

Restaurant Supervisor

Pizza Express
06.2019 - 07.2021

Hotel Manager

Station Hotel
05.2018 - 04.2019

Assistant Manager

Dudley Mini Market & Off License
02.2016 - 03.2019

Community Liaison Officer

BRSK

BSc (Hons) - International Business & Management

Coventry University

BBA - Business Administration

Toulouse Business School

Bachelor of Science - Public Economics and Finance in Developing Countries, Public Economics, Governance and Social Economy in Developing Countries

Universität Bremen

College Diploma - Higher Education Business & Law

Bourneville College
Adris Khan