Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
34
34
years of professional experience
Work History
Executive Assistant
ASEBP
01.2022 - Current
Organized and coordinated monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
Executive Assistant to the CEO
INNOVATE EDMONTON
08.2021 - 12.2021
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Answered high volume of phone calls and email inquiries.
Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
Executive Assistant to the Chief Communications Officer & Chief Human Resources Officer
COVENANT HEALTH
10.2020 - 08.2021
First point of contact for the Office of Communications.
Client relations, executive support and office administration.
Support corporate communications with internal and external stakeholders.
Support critical issues; monitor incoming and outgoing correspondence, gather information.
Proofread briefing notes and key messages; excellent grammar, spelling and formatting.
Organize and support meetings, calendar management, ensure information control, process reports and documents, maintain an electronic filing system.
Event planning (Annual Community Meeting, Golf Tournament, Retreats).
Manage travel, accommodation, venues and catering for special events.
Prepare on call schedule for the year.
Buyer and distributor for all branded promotional items.
Assist with all aspects of recruitment and hiring.
Assist in monitoring operating budget and legacy funds.
Budget forecasting for year-end financial review.
Prepare financial data and reports.
Reconcile and balance corporate credit card and pcard.
Payroll for 13 employees.
Prepare non-po’s for internal and external payment of all invoices.
Coordinator, Governance Support
COVENANT HEALTH
01.2018 - 02.2019
Accountable for the scheduling and logistical planning of all board and committee meetings.
Drafts, gathers and compiles meeting materials for all of the boards and committees.
Records and transcribes minutes for the Sponsor Board, the Governing Board, the Governance Committee and other Board committees as required.
Disseminates time sensitive and confidential information to all boards as requested.
Accountable for tracking and documenting all board members’ meeting attendance for remuneration as well as reimbursing expenses.
Organizes all travel arrangements and hotel accommodation for board and committee members.
Receives, responds to, or triages any inquiries from any internal/external stakeholders (including board).
Analyzes monthly Strategic Plan Monitoring reports in order to adapt and compile quarterly Strategic Plan monitoring for Board Committees and the Board.
Residency Program Coordinator, Family Medicine
UNIVERSITY OF ALBERTA
02.2011 - 03.2012
Provides support in the administration of the Family Medicine Residency Program.
Assists with the organization and operations of the annual residency matching event (CaRMS), including liaison with the Postgraduate Medical Education office, acting as primary contact for prospective residents, organization of the CaRMS interviews.
Prepares CaRMS promotional materials, schedules interviews, arranges hosting, and compiles statistics on outcomes.
Coordinates facility and equipment bookings for resident Academic Half-days and Simulated Office Orals (SOOs), correspond and coordinate speakers; and monitor resident attendance and tabulate evaluations.
Plan and organize Resident Research Day, Meet and Greets, Welcome BBQ.
Prepare SAMPs for Academic Half-days.
Collect and keep track of BEARs, PQIs, four month progress reports and rotations.
Organize and plan the annual Family Medicine Resident Retreat in Jasper, AB.
Assist with residents’ schedules; electives/selectives.
General office duties.
Chair's Executive Assistant, History and Classics
UNIVERSITY OF ALBERTA
08.2010 - 02.2011
With the Chair and academic staff, support the Faculty Evaluation Process (FEC) which includes annual reports, sabbaticals and evaluation of academic staff assessed for tenure, promotion and increments (50 fte faculty).
Assists the Chair with all aspects of academic recruitment and hiring (airfare, accommodation, itineraries, talks, AV requirements, reimbursement etc.).
Prepare appointment forms and initiate pay action for new hires (academic and contract).
General office duties; typing letters, photocopying, faxing, scanning, answering phone calls, booking appointments, scheduling meetings and maintaining a complex filing system in keeping with FOIP.
Drafting, preparing and proofreading all documents.
Managing, distributing and balancing the Department petty cash float.
Manage travel, accommodation, venues and catering arrangements for Department special events (visiting speakers, conferences).
Administrative Assistant, Education
UNIVERSITY OF ALBERTA
08.2009 - 08.2010
TELL Program (term grant funded initiative) - administer a series of language and literacy tests to children between the ages of 5 - 8 years to establish national norms for the early intervention of childhood illiteracy.
Assist the Centre for Research in Youth, Science Teaching, and Learning (CRYSTAL) by creating schedules for Research Assistants working on research projects and ensuring that supplies and materials are available.
Monitor and reconcile all project grants held by the Director; provides updates to the Director regarding the status of the project grants.
Identify, investigate and resolve discrepancies between account transactions and account balances; respond to queries from researchers regarding information in eTRAC; contacts internal and external suppliers for paperwork related to reconciliation of accounts.
Prepare files for new research grants and forwards to researchers; responsible for end-date administration.
Project Coordinator, Telehealth
CROSS CANCER INSTITUTE
10.2007 - 07.2009
Support the development and implementation of a telepharmacy initiative entitled, "Real-Time Verification of Intravenous Chemotherapy Preparation in the Alberta Community Cancer Network by Telepharmacy."
Under the direction of the Project Head carry out and ensure the effective planning, implementation and evaluation of the project.
Facilitate communication among all stakeholders, maintain and regularly report to the project head accurate and up-to-date financial and other records as required.
Coordinate the testing, deployment and return of the Telepharmacy equipment, familiar with the all aspects of equipment set-up, operation and management.
Coordinate regular stakeholder telephone or telehealth meetings including agenda, and minutes.
Compile and report all project data.
Assist in establishing and maintaining project timelines.
Assist in the creation and production of required documentation for all aspects of the project.
Create clear project objectives, training and certification of rural pharmacists, develop user manual, policy and procedures, process maps, on site demonstration and practice of equipment use, written exam, simulation of telepharmacy connection, annual re-certification, equipment set-up, maintenance, and operation of equipment, safety evaluation, data collection, statistics, final written report.
Executive Assistant, Division of General Surgery/Surgical Oncology
CROSS CANCER INSTITUTE/UNIVERSITY OF ALBERTA
03.1997 - 10.2007
Oversee the Division of General Surgery; 36 faculty, 33 residents.
Manage the Director's electronic calendar (Outlook), which includes planning and anticipation of events; arranging/rearranging lower priority items to accommodate priority meetings; supported by maintaining a bring-forward filing system for meeting material.
Tracking all initiatives, resolving issues and advising the Director of status.
Scheduling, organizing and assisting with meetings, attendance and follow up items; taking and preparing minutes and agendas.
Perform a variety of administrative duties; booking rooms, AV, dictaphone, filing, photocopying, mail, e-mail, fax, scanning, order office supplies.
Receive and respond both verbally and in writing to incoming mail, general inquiries (telephone, mail/e-mail, in-person).
Coordinating specialist appointments and faxing patient results.
Special Projects/Events Coordinator: Mini Medical School, City Wide Rounds, visiting speakers, Resident Research Day, Annual Golf Tournament, CAUS Symposium.
Coordinating travel arrangements and reimbursement.
CAGS Clinical Practice Committee; arrange meetings and conference calls, prepare all documentation (letters, annual reports).
Keep track of and update Maintenance of Certification hours.
Maintain an on-going information base for the preparation of the Division/Department annual reports.
Advise medical students and residents on administrative and academic matters, monitor receipt of Student Teacher Evaluation forms - One45 Web Evaluation.
Liaise with the Office of Surgical Education at the University regarding medical residents/students, programs and events.
Liaise with the UGME office regarding course related inquiries.
Liaise with the PGME office regarding CaRMS interviews.
Supervise summer medical students.
Perform duties of a sensitive and confidential nature, including the handling of U of A General Surgery staff files, Human Resources information.
Administrative Assistant, International Travel Agency
ALBERTA MOTOR ASSOCIATION
12.1991 - 02.1997
Promotional Event Planning.
Accounting/reconciled daily sales and monthly accounts payable reports.
Sell out of country Medical Insurance, assist with visa and passport information.
Reception; handled general inquiries regarding travel/flight plans; follow up on messages and requests.
Direct incoming calls, schedule appointments and travel arrangements.
Education
Mental Health First Aid -
Covenant Health
01.2019
Media Training -
Covenant Health
01.2013
Access Level 2 -
University of Alberta
01.2010
Access Level 1 -
University of Alberta
01.2009
PeopleSoft HCM – Basics of HR/Payroll -
University of Alberta
01.2009
PeopleSoft Biweekly Timesheet Entry -
University of Alberta
01.2009
PeopleSoft Create a Person ID -
University of Alberta
01.2009
Principles of Supervision -
University of Alberta
01.2006
Alberta Health Care Billing Course -
Grant MacEwan Community College
01.1999
Introduction to Microsoft Office 95 -
Grant MacEwan Community College
01.1996
Medical Terminology Level 1 -
The Career College
01.1991
Skills
Schedule & calendar planning
Executive support
Document preparation
Business correspondence
Travel coordination
Customer Service-oriented
Meeting planning
Abstracts
Gordon, Hollis L; Hoeber, Michelle; Schneider, Adrienne, Telepharmacy in a rural Alberta Community Cancer Network, Journal of Oncology Pharmacy Practice, 09/12, 18, 3, 366
Volunteer
taught ESL (English as a second language)
Hobbies and Interests
Sports
Travel
Music
Fashion
Food
Career Overview
Executive Assistant with over 20 years’ experience. Areas of expertise include exceptional administrative skills, juggling multiple tasks, working under pressure and building and maintaining solid relationships.
Languages
English
Full Professional
Timeline
Executive Assistant
ASEBP
01.2022 - Current
Executive Assistant to the CEO
INNOVATE EDMONTON
08.2021 - 12.2021
Executive Assistant to the Chief Communications Officer & Chief Human Resources Officer
COVENANT HEALTH
10.2020 - 08.2021
Coordinator, Governance Support
COVENANT HEALTH
01.2018 - 02.2019
Residency Program Coordinator, Family Medicine
UNIVERSITY OF ALBERTA
02.2011 - 03.2012
Chair's Executive Assistant, History and Classics
UNIVERSITY OF ALBERTA
08.2010 - 02.2011
Administrative Assistant, Education
UNIVERSITY OF ALBERTA
08.2009 - 08.2010
Project Coordinator, Telehealth
CROSS CANCER INSTITUTE
10.2007 - 07.2009
Executive Assistant, Division of General Surgery/Surgical Oncology
CROSS CANCER INSTITUTE/UNIVERSITY OF ALBERTA
03.1997 - 10.2007
Administrative Assistant, International Travel Agency