Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adrienne Lozares

Burlington,ON

Summary

To obtain a position in your company with my 5 years of experience as Accounts Receivable Admin with excellent communication and record keeping skills. Dedicated accounts receivable professional with a proven track record of managing invoice, and reconciliation processes. Skilled in identifying and resolving discrepancies to ensure accurate financial records. Strong attention to detail and excellent communication skills to foster positive relationships with clients and internal teams.

Overview

9
9
years of professional experience

Work History

Cashier/Customer Service

LINEN CHEST
11.2022 - Current
  • Experience in a cashier position
  • Able to provide excellent customer service
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
  • Make sales referrals, cross-sell products, and introduce new ones
  • Resolve customer complaints, guide them, and provide relevant information
  • Process returns to check to see if items are damaged
  • Answer customers' questions and get a manager if answer doesn't solve the issue
  • Bag, box, or wrap packages
  • Provide excellent customer service to ensure satisfaction
  • Handle cash, credit, refunds or check transactions with customers
  • Greet customers when entering or leaving the store.

Payroll Assistant/Clerk

TOWN OF MILTON
02.2022 - Current
  • Responsible for employee records management and reporting
  • Responsible for data entry and maintenance of personal information into the system
  • Greet and welcome guests in person and on phone; answer and direct inquiries to designated department
  • Maintain logbooks, including sign-in/out logs, front desk expenditures, and calls received
  • Maintains attendance eligibility records and ensures the systematic collection and reporting of corporate attendance data
  • Performs regular review of employee data and runs reports to identify discrepancies, trends and/or flag areas of interest
  • Responds to employee inquires to resolve attendance discrepancies
  • Supports Accounting and Payroll with financial research, data entry, collection and analysis
  • Provides support to the Town's payroll function by processing attendance, expense reimbursements, deductions, overtime, etc
  • Sending paystubs to be mailed out
  • Experience with Source deductions, EHT, Garnishments, Union dues, RRSP, WSIB and United Way Remittance
  • Responding inquiries to employees in payroll inbox email and calls.

Accounts Receivable Admin/Data Admin/Front Desk Receptionist

ORKIN CANADA
11.2017 - 02.2022
  • Keeping management and executives informed of any issues
  • Addressing any billing discrepancies
  • Monitoring OS Tickets for applying credit notes, prepaids, write offs, cash sheets etc
  • From CSR request
  • Maintain precise records of all incoming payments
  • Working knowledge using modern communication systems, including email and phone systems
  • Work collaboratively with other accounting staff to ensure accuracy in finances
  • Performing general duties like recording cash receipts, making deposits at the bank, and reconciling accounts
  • Develop and maintain a filing system
  • Conduct data entry
  • Implement clerical duties and administrative processes
  • Develop and update administrative systems to make them more efficient
  • Handle sensitive information in a confidential manner
  • Performed data entry of payments made via online resources and bank bill pay
  • Applying payments, invoices, and bank deposits
  • Performing day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data
  • Reviewed accounts receivable documents, billing, credit card processing, cash receipts posting and data entry
  • Maintain up-to-date billing system
  • Assist with month-end closing
  • Pick up and sort daily incoming correspondence and deliver sorted mail to addressees
  • Utilized computerized accounting software programs to perform duties and responsibilities.

Store Front Counter

TIM HORTONS
01.2015 - 04.2018
  • Provide customer service on both counter and drive thru
  • Serving coffee and food products
  • Clean, stock, and restock workstations and display areas
  • Clean food preparation areas, cooking surfaces, and utensils
  • Maintain sanitation, health, and safety standards in work areas
  • Assist customers complains and concerns
  • Working in a fast-paced environment.

Education

Business in Accounting 2 years diploma -

Sheridan College - HMC
Mississauga, ON
04.2018

Bachelor’s in Psychology -

Thomas Merton Centre for Continuing Education
Oakville, ON
06.2015

College -

Saint Louis University
Baguio, Philippines
09.2014

High School -

Saint Louis School Center - High School Department
Baguio, Philippines
03.2013

Grade school -

Saint Louis School Center - Elementary Department
Baguio, Philippines
03.2010

Skills

  • Proficient in MS Office
  • Adaptability
  • Customer service
  • Computer efficiency
  • Administrative Support Skills
  • Strong organizational and planning skills
  • Invoice processing & billing
  • Excellent time management skills and ability to multi-task and prioritize work
  • Knowledge of office management systems and procedures
  • Attention to Detail
  • Highly organized
  • Time management
  • Effective communication

References

  • Jennifer Guzman, Supervisor Payroll, 647-864-7252, jennifer.guzman@milton.ca
  • Jason Aquino, Accounting Lead, 647-818-2720, jaymattaquino@yahoo.com
  • Mae Mendoza, Payroll/Accounting Analyst, 647-326-7276, mae.mendoza@milton.ca

Timeline

Cashier/Customer Service

LINEN CHEST
11.2022 - Current

Payroll Assistant/Clerk

TOWN OF MILTON
02.2022 - Current

Accounts Receivable Admin/Data Admin/Front Desk Receptionist

ORKIN CANADA
11.2017 - 02.2022

Store Front Counter

TIM HORTONS
01.2015 - 04.2018

Business in Accounting 2 years diploma -

Sheridan College - HMC

Bachelor’s in Psychology -

Thomas Merton Centre for Continuing Education

College -

Saint Louis University

High School -

Saint Louis School Center - High School Department

Grade school -

Saint Louis School Center - Elementary Department

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Adrienne Lozares