Adrienne Hutlet

• Planned export loads, including booking the freight, clearing customs and preparing all export paperwork
• Handled containers and isotanks at Canada and USA ports to end destinations
• Planned transloads orders for customer needs
• Created customer logs with order information to keep track of on-time arrivals and deliveries
• Worked with suppliers, confirmed bookings and paperwork
• Worked with custom brokers to ensure timely clearance

Planned the drivers from Winnipeg throughout Canada and the USA, balancing our customer and driver needs.

Booked the pick-up/delivery appointments for our customers

Monitor the progress of loads and update customers daily, as well as address any issues that happen in-transit

Integrated customers loads to make communication more efficient.

Filed custom paperwork

Took care of a core group of customers freight from the Central Canadian Region

Secured freight based on Bison Planners and customers needs

Booked in appointments and monitored the loads to ensure timely delivery

Trained Customer Service Assistants to help the Representatives with different duties