Summary

Overview

Work History

Education

Skills

Timeline

Adrienne Hale

Danville

Summary

Dynamic and results-driven professional with experience at Marshalls, adept at enhancing customer satisfaction through data analysis and strategic engagement. Proven ability in performance improvement and customer service, consistently achieving sales targets while maintaining store organization. Reliable team player with strong problem-solving skills and attention to detail.

Overview

1

1

year of professional experience

Work History

Associate

Marshalls

09.2024 - Current

Developed and implemented strategies to increase customer satisfaction and engagement.
Analyzed customer data to identify trends and anticipate customer needs.
Provided exceptional services and pleasant shopping experiences to retail customers.
Wrapped, bagged, and transported purchased items for customers.
Sensored items for theft protection.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Listened to customer needs and desires to identify and recommend optimal products.
Performed cash, card, and check transactions to complete customer purchases.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Managed efficient cash register operations.
Worked to meet special targets for credit card applications, special donations and specific product promotions.
Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Galileo Magnet High School

Danville, VA

05-2025

Skills

Preparing reports
Program support
Customer interaction
Shipment processing
Decision-making
Performance improvement

Problem-solving abilities
Collaborative teamwork
Customer service
Time management
Reliable and punctual
Attention to detail

Timeline

Associate

Marshalls

09.2024 - Current

Galileo Magnet High School