Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Adriel O'Malley

Adriel O'Malley

GenAI Project Manager at Manulife, Agentic AI, RAG, MLOps, Responsible AI, AI Ambassador
Toronto,Ontario

Summary

PMP-certified Project Manager with 12+ years of global experience specializing in AI/ML delivery. Gen AI Project Manager at Manulife, helping organizations leverage generative AI to transform operations. Master's in Management in Artificial Intelligence (Schulich/York). Skilled in Agile delivery, MLOps, stakeholder management, and translating technical AI into actionable business strategies. AI Ambassador passionate about AI innovation and automation.

Overview

14
14
years of professional experience
3
3

Languages spoken

4
4

Water Industry certifications (OWWCO)

5
5

Years as Technical Project Manager (Civil)

4
4

Years of a Property Manager

5
5

Years as a Senior Buyer

7
7

As an Estates and Property Manager

10
10

Years of Empowering English Education (TESOL CERT)

51
51
years of post-secondary education
3
3
Certificates
4
4
Languages

Work History

Major Maintenance Project Manager

Ontario Clean Water Agency, OCWA
Mississauga, Ontario
05.2019 - 05.2024
  • Managed full project life cycles, including scope development and stakeholder buy-in
  • Coordinated master schedule for water treatment facilities and distribution system
  • Prepared and circulated weekly reports, ensuring transparency in project progress
  • Managed minor projects related to remedial works and construction projects
  • Handled tender documentation and procurement processes.

Procurement Department Manager

BSC Canada
Toronto, Ontario
01.2018 - 05.2019
  • Maintained purchasing within budget, providing timelines for major clients
  • Coordinated with sales team for quarterly purchasing needs forecasting
  • Generated business leads and managed a team of successful purchasers
  • Oversaw inventory control and material supply management.

Purchasing Account Manager

BSC Canada
Toronto, Ontario
10.2016 - 12.2017
  • Managed purchasing budgets and timelines for major clients, ensuring cost efficiency
  • Led a purchasing team, driving performance and meeting targets consistently
  • Established supply chains and built long-term relationships with domestic and international vendors
  • Reviewed, negotiated, and executed supplier contracts for optimized support and coverage
  • Achieved cost reduction and received BSC Entrepreneurial Mindset Award for outstanding contributions.

Estate Project Manager

Foreign Commonwealth Organization, FCO
Brasilia
05.2014 - 08.2016
  • Oversaw operations, logistical support, and project management for five Brazilian cities
  • Developed strategic plans for capital improvement projects, managing budgets through Oracle Hyperion
  • Implemented policies and procedures, ensuring compliance with corporate governance requirements
  • Championed sustainable practices, resulting in significant cost savings.

Project Manager - Consultant

CPB - Brazilian Paralympic Committee
Toronto, Ontario
06.2015 - 08.2015
  • Organized and promoted sporting events, managing transportation and logistics during ParaPan 2015
  • Coordinated activities to engage sponsors and VIP guests, ensuring a positive experience
  • Managed third-party contracts and service level agreements.

Project Manager

B2T
Brasilia
05.2013 - 05.2014
  • Served as Scrum Master, facilitating communication and collaboration among team members
  • Managed project requirements and specifications, reporting directly to the product owner
  • Organized and led sprint cycles, conducting retrospective meetings for continuous improvement and issue resolution
  • Acted as the liaison between developers and management, ensuring team members had the necessary resources to work efficiently during sprints
  • Collaborated with clients to create user stories and clear statements of work
  • Conducted training sessions and demonstrated proof of concept for software solutions
  • Maintained requirements traceability and communicated changes to relevant business groups
  • Key Accomplishments:
  • Implemented process improvements to optimize resource usage and infrastructure
  • Contributed to the successful completion and sale of the first in-house solution, Arrowbus, which was sold to over five clients in its first year, including corporate banks and the Ministry of Transport in Brazil
  • Personally trained approximately 100 public servants on using the tool in their daily work environment within three weeks.

Gen AI Project Manager

Manulife Canada
Toronto, Ontario
09.2025 - Current

• Leading GenAI initiatives including agentic AI and Retrieval-Augmented Generation (RAG) solutions to transform business operations.
• Driving MLOps-minded delivery of AI products, ensuring reliable, scalable, and responsible deployment of generative AI.
• Managing stakeholders across business and technical teams, translating complex AI concepts into actionable business strategies.

Jr. Project Manager

Kenbridge Consultancy
Brasilia
12.2012 - 05.2013
  • Served as an international and commercial intermediary, facilitating Chinese cable company participation in Brazilian public auctions for electrification projects
  • Conducted market studies and feasibility studies for Japanese companies interested in entering the Brazilian market
  • Consulted for Brazilian companies seeking foreign investments and funding for their projects
  • Performed technical translation of project requirements and documentation
  • Assisted in the negotiation of tender processes for the electrification of rural communities in the State of Goias
  • Collaborated with the Japan embassy in Brazil to select social projects for funding based on their business plans and societal impact.

Education

Supply Chain Management Certificate: Logistics and Supply Chain Management -

George Brown College

FGV - undefined

Masters of Business Administration - Project Management

Universidade de Brasília (UnB)

Bachelor of Business Administration (BBA) - undefined

Project Management Professional (PMP), completed - undefined

PRINCE2 Foundations – APMG, completed - undefined

Professional Scrum Master 1 – PSM1, completed - undefined

Microsoft Certified Technology Specialist (MCTS) in MS Project - undefined

Master of Management in Artificial Intelligence - Artificial Intelligence

Schulich School of Business - York University, Toronto
2024 - 2025

Skills

Agile Project Management

Responsible AI

Agentic AI

Retrieval-Augmented Generation (RAG)

Risk Management

MLOps

Stakeholder Management

AI Strategy

Communication

Scrum

Certification

PMP - Project Management Institute

Affiliations

  • Member of the Project Management Institute (PMI) since 2016
  • Member of the Association for Supply Chain Management (ASCM) since 2020

Languages

English
Portuguese
Spanish
French

Timeline

Gen AI Project Manager - Manulife Canada
09.2025 - Current
Schulich School of Business - York University - Master of Management in Artificial Intelligence, Artificial Intelligence
2024 - 2025
Major Maintenance Project Manager - Ontario Clean Water Agency, OCWA
05.2019 - 05.2024
Procurement Department Manager - BSC Canada
01.2018 - 05.2019
Purchasing Account Manager - BSC Canada
10.2016 - 12.2017
Project Manager - Consultant - CPB - Brazilian Paralympic Committee
06.2015 - 08.2015
Estate Project Manager - Foreign Commonwealth Organization, FCO
05.2014 - 08.2016
Project Manager - B2T
05.2013 - 05.2014
Jr. Project Manager - Kenbridge Consultancy
12.2012 - 05.2013
George Brown College - Supply Chain Management Certificate: Logistics and Supply Chain Management,
- FGV,
Universidade de Brasília (UnB) - Masters of Business Administration, Project Management
- Bachelor of Business Administration (BBA),
- Project Management Professional (PMP), completed,
- PRINCE2 Foundations – APMG, completed,
- Professional Scrum Master 1 – PSM1, completed,
- Microsoft Certified Technology Specialist (MCTS) in MS Project,
Adriel O'MalleyGenAI Project Manager at Manulife, Agentic AI, RAG, MLOps, Responsible AI, AI Ambassador