Adriel Ellison Arriaza
Mississauga,ON
Summary
I am a customer-focused candidate eager to put excellent communication and interpersonal skills into practice. I've handled reservations, seating arrangements and payments. I am trainable and committed to creating warm and inviting atmosphere. I am very enthusiastic and a reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. I always maintain focus and a positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Host
Rec Room Mississauga
02.2023 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server/Cashier
Jerk And BBQ Haven
09.2022 - 01.2023
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
BBA - Business
University of Toronto
Toronto, ON03.2027
High School Diploma -
Applewood Heights Secondary School
Mississauga, ON06.2022
Skills
- Seating Arrangements
- Exceptional Customer Service
- Exceptional Communication
- Greeting Guests
- Hand-Eye Coordination
- Guest Engagement
- Food Running
- Dining Area Maintenance
- Guest Complaint Resolution
- Table Setting
- Table Bussing
- Food Delivery
- Order Management
Languages
English
Native or Bilingual
French
Professional Working
Spanish
Limited Working
Certification
Certificat d'Etudes en Immersion Francaise (French Immersion Certificate) -June 2022
Ontario Secondary School Diploma June 2022
SmartServe - Feburary 2022
Timeline
Restaurant Host
Rec Room Mississauga
02.2023 - Current
Server/Cashier
Jerk And BBQ Haven
09.2022 - 01.2023
BBA - Business
University of Toronto
High School Diploma -
Applewood Heights Secondary School
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