Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
SalesAssociate

ADRIANNE MEREDITH LOPEZ

Delta,BC

Summary

Resourceful stay-at-home single mother of 4 with strong organizational and time management skills. Managed household responsibilities to my 4 children. Eager to get back to into work force to leverage my interpersonal abilities and dedication to excel in a customer service role.

Overview

24
24
years of professional experience

Work History

Homemaker

HOME
03.2020 - Current

Gas Attendant

CHEVRON
01.2017 - 03.2020
  • Maintained a clean, safe, and organized work environment
  • Responded quickly to any spills or accidents involving hazardous materials
  • Provided exceptional customer service by greeting customers, answering their questions, and offering assistance
  • Followed safety protocols while handling hazardous materials such as gasoline
  • Operated fuel pumps and filled vehicle tanks with gasoline or diesel fuel
  • Checked oil levels and washed windshields to maintain vehicles
  • Collected cash payments from customers and made change and charge purchases to customers' credit cards, providing customers with receipts
  • Assisted customers with filling up their vehicles with fuel and ensuring their safety at the gas station
  • Collected payments from customers, making change or charging purchases to credit cards
  • Verified accuracy of pump readings for each transaction

Cashier/Customer Service

SM MEGA MALL
01.2003 - 09.2004
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Accurately processed customer payments using cash, credit cards, and checks
  • Assisted customers with locating items throughout the store when needed
  • Resolved customer complaints professionally in accordance with company policy
  • Arranged and restocked displays and merchandise racks to maintain store appearance
  • Built and maintained positive working relationships with co-workers
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment
  • Adapted to and remained flexible in changing, fast-paced work environment

Server/Waitress

MAX RESTAURANT
02.2001 - 01.2003
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from first interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options
  • Used good communication skills to reduce guest dissatisfaction
  • Resolved customer complaints and inquiries in a timely manner
  • Monitored food and beverage levels to satisfy customer needs
  • Delivered customer checks and securely processed credit card or cash payments

Education

BBA - Finance and Marketing

University of East
Metro Manila

Skills

  • Customer Service
  • Cash Handling
  • Excellent communication
  • Adaptable and Flexible
  • Reliable and Responsible
  • Payment Collection
  • Customer Complaint Resolution
  • Customer Assistance
  • Honest and Dependable
  • Teamwork and collaboration

References

References available upon request

Languages

English
Full Professional

Timeline

Homemaker

HOME
03.2020 - Current

Gas Attendant

CHEVRON
01.2017 - 03.2020

Cashier/Customer Service

SM MEGA MALL
01.2003 - 09.2004

Server/Waitress

MAX RESTAURANT
02.2001 - 01.2003

BBA - Finance and Marketing

University of East

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ADRIANNE MEREDITH LOPEZ