Adrianne Bou-Zaid
Toronto,ON
Summary
Highly motivated individual with years of exceptional customer service experience, eager to step into the serving industry. As a dedicated team player with strong multitasking skills and the ability to excel under pressure, I believe I would make a valuable addition to your team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Toronto Metropolitan University
09.2023 - Current
- Assists in grading over 85 student projects and assignments, ensuring accuracy and timely feedback.
- Holds regular office hours to address student questions and concerns, providing valuable academic support.
- Assists professor in preparing and organizing course material and presentations.
Sales & Stock Associate
Garage Clothing Store
07.2021 - 09.2021
- Responsible for executing all operational tasks which included: receiving and unboxing all shipments, labeled and organized overstock, and performed daily housekeeping by discarding trash, sweeping floors and other miscellaneous duties.
Residence Advisor
Toronto Metropolitan University
09.2020 - 05.2021
- Organized and led floor meetings, addressing concerns, resolving complaints, and communicated policy changes.
- Demonstrated the ability to cater to unique personal needs of residents facing wide range of concerns, ensuring their comfort and satisfaction.
Sales Associate
American Eagle Outfitters
07.2018 - 06.2020
- Improved customer shopping experience by utilizing product knowledge to provide personalized recommendations that lead to increased sales.
- Operated POS system transactions including credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow.
- Effectively resolved customer complaints and issues by listening to their concerns and finding solutions.
Education
Masters of Interior Design -
Toronto Metropolitan University
Toronto, ON08.2024
Bachelor of Interior Design -
Toronto Metropolitan University
Toronto, ON06.2023
Skills
- Exceptional customer service
- Excellent communicator
- Supportive team player
- Adaptable to changing environments
- Works well under pressure
- Skilled multi-tasker
- Quick learner
- Attention to detail
Certification
- Smart Serve
- WHIMIS
Languages
English
Arabic
Timeline
Teacher Assistant
Toronto Metropolitan University
09.2023 - Current
Sales & Stock Associate
Garage Clothing Store
07.2021 - 09.2021
Residence Advisor
Toronto Metropolitan University
09.2020 - 05.2021
Sales Associate
American Eagle Outfitters
07.2018 - 06.2020
Masters of Interior Design -
Toronto Metropolitan University
Bachelor of Interior Design -
Toronto Metropolitan University
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