Adrianna Woskosky
Vancouver,BC
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Assistant Manager
The Latest Scoop
Vancouver, BC
02.2024 - 11.2024
- Maintained accurate records of sales transactions using point-of-sale systems.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Delegated work to staff, setting priorities and goals.
- Analyzed business performance data and forecasted business results for upper management.
Server
Monarca
Vancouver, BC
06.2023 - 01.2024
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Informed customers of daily specials and signature menu items.
- Followed health safety guidelines when preparing and serving food products.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Bottle Server
D6 bar and lounge
Vancouver, BC
08.2021 - 05.2023
- Provided excellent customer service to guests by anticipating their needs and responding promptly to requests.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Maintained tidiness and organization throughout bar area.
- Ensured compliance with local liquor laws regarding serving alcoholic beverages responsibly.
- Implemented upselling techniques to maximize revenue.
- Managed multiple tables simultaneously while maintaining high-quality service.
- Demonstrated knowledge of wines, beers, spirits, cocktails and other beverages by providing detailed descriptions when requested.
- Stored unopened bottles correctly according to company policy.
- Participated in team meetings and training sessions to improve service and sales skills.
Education
Some College (No Degree) - Arts
Harbour Dance Center ITP
Vancouver, BCSkills
- Point-of-sale systems
- Problem solving
- Menu knowledge
- Effective communication
- Calm demeanor
- Cash handling
- Positive and professional
- High volume dining
- Wine service
- Food safety
Timeline
Assistant Manager
The Latest Scoop
02.2024 - 11.2024
Server
Monarca
06.2023 - 01.2024
Bottle Server
D6 bar and lounge
08.2021 - 05.2023
Some College (No Degree) - Arts
Harbour Dance Center ITP
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