Adrianna Vasquez
Rancho Cordova
Summary
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate
In N Out Burger
07.2021 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Provide prompt and accurate customer service in a high-volume setting
- Maintain cleanliness of dining areas to ensure a welcoming environment
- Prepare food items including burgers, fries, and fresh produce
- Package orders according to company quality and presentation standards
Spa Consultant
California Sun
03.2023 - 08.2023
- Streamlined appointment scheduling processes for increased efficiency and reduced wait times.
- Implemented a comprehensive training program for new hires, ensuring consistent quality across all services provided by the spa team members.
- Established strong relationships with local businesses, fostering mutually beneficial partnerships that drove referral traffic.
- Overhauled the spa menu design making it more user-friendly and visually appealing, leading to increased bookings for previously underutilized services.
- Educated clients on spa treatments and wellness products to improve their experience
- Promoted retail sales through personalized product recommendations
- Maintained a calm and clean atmosphere, adhering to hygiene protocols
- Delivered empathetic service, ensuring guest comfort and satisfaction
Customer Service Associate Cashier
Fire Wings
08.2020 - 07.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled dine-in and takeout orders efficiently and accurately
- Ensured cleanliness and sanitation of service areas
- Managed phone orders and resolved customer concerns with professionalism
- Demonstrated flexibility and multitasking in a busy team-oriented environment
Customer Service Associate
Rancho Steves Pizza
02.2020 - 07.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Prepared ingredients and cooked menu items to order
- Took phone orders and provided friendly support to customers
- Assisted with kitchen prep, deliveries, and food safety compliance
Education
Bachelor of Science - Health Sciences
Sacramento State
Sacramento, CA05-2026
Associates Degree - Interdisciplinary Studies in Math And English
Folsom Lake College
Folsom, CA05-2024
Associate of Science - Pre Health Occupations
Folsom Lake College
Folsom, CA05-2024
High School Diploma -
Pleasant Grove High School
Elk Grove, CA05-2021
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Decision-making
- Complex Problem-solving
- Relationship building
Certification
- First Aid/CPR Certified (July 2025)
Timeline
Spa Consultant
California Sun
03.2023 - 08.2023
Associate
In N Out Burger
07.2021 - Current
Customer Service Associate Cashier
Fire Wings
08.2020 - 07.2021
Customer Service Associate
Rancho Steves Pizza
02.2020 - 07.2020
Bachelor of Science - Health Sciences
Sacramento State
Associates Degree - Interdisciplinary Studies in Math And English
Folsom Lake College
Associate of Science - Pre Health Occupations
Folsom Lake College
High School Diploma -
Pleasant Grove High School
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