Dynamic professional with a strong background in child development and customer service honed at Charles Armstrong School and Peninsula Concrete Contractors. Proven ability to foster positive behaviors and enhance team collaboration while effectively resolving conflicts. Committed to delivering exceptional support and guidance, ensuring children are in engaging environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Aftercare Associate
Charles Armstrong School
Belmont
12.2024 - Current
Organized recreational activities, such as games and crafts, to engage the children.
Maintained organized and clean classroom and play areas.
Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Identified signs of emotional or developmental problems in children to alert parents or guardians.
Provided guidance to children on homework assignments and projects; helping them understand difficult concepts.
Encouraged positive behaviors among students by setting clear expectations and boundaries.
Maintained accurate records of attendance and daily activities.
Implemented conflict resolution strategies when disputes arose among students.
House & Pet Care Provider
Self-Employed
Redwood City
01.2024 - Current
Furnished pets with food and water to foster nourishment for growth and development.
Noted unusual behavior and contacted owners regarding health-related issues.
Provided seamless communication to inform pet owners of visits and pet status.
Administered medications to animals.
Followed precise feeding instructions and schedules for animals under care.
Walked and exercised dogs during owner absences.
Promoted a positive and energetic attitude, creating a fun, dog-walking environment.
Cleaned up after dogs, maintaining cleanliness of public spaces.
Conducted initial consultations with new clients to understand pet needs and preferences.
Maintained records of each walk, including time, distance, duration, and notes about the dog's behavior.
Developed personalized walking plans based on dog's age, breed, and energy levels.
Collected mail and packages for homeowners and stored them in a secure location.
Notified homeowner of any issues or concerns related to the property.
I followed detailed homeowners' instructions regarding how to care for their home.
Communicated with clients by sending updates and photos.
Ensured all doors were locked at night and windows closed when leaving the premises.
Provided companionship for pets while the owner was away on vacation or business trips.
Office Assistant
Peninsula Concrete Contractors
06.2023 - Current
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries
Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration
Delivered clerical support by handling range of routine and special requirements
Input data into spreadsheets and databases
Ordered office supplies and kept office stocked with needed resources to operate smoothly
Collaborated with various departments to complete assigned tasks
Handled payroll duties accurately ensuring all employees received their paychecks on time
Created purchase orders and tracked invoices to avoid missed or delayed shipments
Maintained and updated office records, both digital and physical
Sales Associate
American Eagle Outfitters
San Mateo
07.2024 - 01.2025
Delivered exceptional customer service by assisting shoppers with product selections and offering style advice
Maintained in-depth knowledge of product lines to promote key items and ensure customer satisfaction
Processed transactions, returns, and exchanges efficiently using the point-of-sale system
Created visually appealing displays and assisted with merchandising to drive product engagement
Supported inventory management by conducting stock checks and restocking sales floor items
Promoted loyalty programs and special offers to enhance customer experience and drive sales
Collaborated with team members to meet daily and monthly sales targets
Acted as a brand ambassador by promoting the company's values, including inclusivity and body positivity
Babysitter
01.2016 - 12.2022
Supervised children ranging from ages 3 to 17 in a safe and engaging environment
Planned and facilitated age-appropriate activities, including arts and crafts, outdoor play, and educational games
Assisted with homework and encouraged learning through interactive play
Prepared meals and snacks while ensuring dietary restrictions were followed
Managed bedtime routines, including reading stories and preparing children for bed
Provided clear communication with parents about children's behavior, activities, and any concerns
Handled emergencies and conflicts with calm and efficient problem-solving
Education
Bachelor of Arts - Child Development
San Francisco State University
San Francisco, CA
06-2027
Associate of Arts - Child Development
Canada College
Redwood City, CA
05-2025
High school diploma -
Mercy High School
Burlingame, CA
06.2022
Skills
Child development
Conflict resolution
Homework assistance
Customer service
Team collaboration
Affiliations
Alzheimer's Association: Walk to End Alzheimer's
Certification
First Aid Certification
References
References available upon request.
Timeline
Aftercare Associate
Charles Armstrong School
12.2024 - Current
Sales Associate
American Eagle Outfitters
07.2024 - 01.2025
House & Pet Care Provider
Self-Employed
01.2024 - Current
Office Assistant
Peninsula Concrete Contractors
06.2023 - Current
Babysitter
01.2016 - 12.2022
Bachelor of Arts - Child Development
San Francisco State University
Associate of Arts - Child Development
Canada College
High school diploma -
Mercy High School
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