Adrianna Scanlan
Alliston,ON
Summary
Dynamic and customer-focused professional with extensive experience at Tim Hortons, excelling in cash register operations and delivering exceptional service. Proven ability to enhance customer satisfaction and drive repeat business through effective communication and product recommendations. Recognized for reliability and a strong work ethic, consistently achieving sales targets and maintaining a well-organized store environment.
Overview
2
2
years of professional experience
Work History
Cashier
Tim Hortons
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Dance Performance Prepartion - Dance
George Brown College
Casa Loma04.2025
Banting Memorial Highschool
Alliston, ON06.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Order taking
- Professionalism and courtesy
- Product restocking
- Conflict resolution
- Product knowledge
- Merchandise restocking
- POS system operations
- Attention to detail
- Retail merchandising
- Product recommendations
- Point of sale operation
- Purchase assistance
- Loyalty program promotion
- Multitasking and organization
- Clear communication
- Empathy and patience
- Ordering and stocking
- Dependability and reliability
- Gift card handling
- Problem-solving
- Honest and dependable
Languages
English
Full Professional
Timeline
Cashier
Tim Hortons
08.2023 - Current
Dance Performance Prepartion - Dance
George Brown College
Banting Memorial Highschool
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