ADRIANNA SANCHEZ
Riverside
Summary
Professional fulfillment specialist with proven track record of enhancing warehouse efficiency and accuracy in order processing. Known for strong focus on team collaboration and achieving results, while adapting to changing operational needs. Reliable and flexible, skilled in problem-solving.
Overview
14
14
years of professional experience
Work History
Fulfillment Associate
Macy's
11.2019 - Current
- Operated material handling equipment to ensure efficient movement of merchandise within fulfillment center.
- Executed order picking and packing procedures to maintain accuracy in shipment preparation.
- Collaborated with team members to optimize workflow processes for increased productivity.
- Monitored inventory levels and reported discrepancies to support stock accuracy initiatives.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Assisted in training new associates on operational best practices and company policies.
- Conducted quality checks on outgoing shipments to ensure customer satisfaction with orders.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environment.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Seasonal Visual Associate
Macy's
07.2018 - 11.2018
- Assisted in visual merchandising to enhance product presentation and customer engagement.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Supported inventory management through accurate labeling and stock placement initiatives.
- Adapted to changing floor plans, ensuring effective displays for seasonal promotions.
- Facilitated customer inquiries regarding product locations, enhancing shopping experience.
- Monitored visual standards compliance, providing feedback for continuous improvement.
- Contributed to creating visually appealing displays that aligned with brand guidelines and seasonal themes.
- Supported operational efficiency by performing routine maintenance tasks on fixtures, lighting, and other display elements.
- Organized store merchandise racks by size, style, and color.
Cashier/merchandiser
Burlington
01.2017 - 03.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier/cook
Carl's Jr
01.2012 - 12.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and product inquiries, enhancing overall satisfaction.
- Maintained cleanliness and organization of dining and service areas to ensure a welcoming environment.
- Collaborated with team members to streamline service during peak hours, improving workflow efficiency.
- Monitored inventory levels and communicated needs to management to prevent stock shortages.
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen stations, ensuring compliance with health regulations.
- Operated kitchen equipment efficiently, including grills, fryers, and ovens.
- Trained new staff on food preparation techniques and safety protocols.
- Implemented process improvements that enhanced kitchen workflow and reduced wait times.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Education
High School Diploma - General Studies
Chaffey High School
Ontario, CASkills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Customer service
- Product packaging
- Order picking skills
- Time management
- Issue resolution
- Detail-oriented
- Excellent communication
- Work prioritization
- Punctual and reliable
Timeline
Fulfillment Associate
Macy's
11.2019 - Current
Seasonal Visual Associate
Macy's
07.2018 - 11.2018
Cashier/merchandiser
Burlington
01.2017 - 03.2018
Cashier/cook
Carl's Jr
01.2012 - 12.2013
High School Diploma - General Studies
Chaffey High School