Summary
Overview
Work History
Education
Skills
Awards And Acknowledgements
Languages
Accomplishments
Certification
Timeline
Volunteer

Adrianna Perkins

Guelph,Canada

Summary

Experienced and enthusiastic professional with a strong background in community service principles and event planning. Possessing excellent interpersonal skills and a positive attitude, I am eager to contribute as an Addiction Worker. Seeking a fulfilling career in a collaborative environment to further develop organizational and problem-solving abilities.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Volunteer

Hope House, Your Downtown Friends, The Bench
03.2020 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
  • Enhanced local environment through regular neighborhood cleanups and beautification projects.
  • Provided support to social service clients in navigating available resources.

Bakery Assistant

Costco
04.2022 - 12.2024
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Enhanced teamwork within the bakery staff through open communication channels that fostered collaboration on daily tasks and problem-solving matters.

Cashier

Costco
11.2021 - 12.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Support Expert

Bell Mobility
01.2007 - 01.2020
  • Assume administrative responsibilities such as reconciliation of POS, cash management, payroll entries, shipping and receiving of goods, etc
  • Perform maintenance functions of store equipment
  • Resolve Client service inquiries directly or by directing the Client to the appropriate service
  • Client facing environment – make outbound business development (cold calls, call back, special events, etc.)
  • Perform back store tasks, such as processing returns, inventory planning, maintenance, ordering, counts, inventory variance and investigations, managing service devices other general administrative functions of the store
  • Provide support and training for my position for Central and Eastern Canada
  • Health and Safety Representative
  • Proficient in Excel, SAP

Education

Diploma - Addiction worker

Trio College
Kitchener, ON
01.2025

Diploma - Dental Assistant 2

Medix
Kitchener, ON
01.2004

Dental Hygiene -

University of Alberta
01.2000

Skills

  • Positive attitude
  • Punctuality
  • Customer assistance
  • Remote support
  • Teamwork and collaboration
  • Work ethic and integrity
  • Support services
  • Patience and empathy
  • Customer relationship management
  • Problem-solving
  • Time management skills
  • Training and coaching
  • Attention to detail
  • Customer service excellence
  • Recordkeeping skills
  • Team collaboration
  • Sanitation practices
  • Money handling
  • Verbal and written communication
  • Microsoft Office Suite
  • Document preparation
  • Community service
  • Incident management
  • Adaptability and dependability
  • Food safety
  • Professionalism and courtesy
  • Escalation handling
  • Relationship building
  • Decision-making
  • Security protocols
  • Community outreach
  • Failure resolution

Awards And Acknowledgements

  • Certified CPR/First Aid
  • Narcan Trained
  • WHIMS
  • Trained in Mental health awareness in the workplace
  • Certified operations and compliance officer for BDI
  • Health and Safety Certified
  • Volunteer experience with Addictions and Vulnerable Persons

Languages

English
Native or Bilingual

Accomplishments

  • Supervised team of 13 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Nonviolent Crisis Intervention Training Certificate - Crisis Prevention Institute.
  • First Aid Certification
  • CPR/AED Certification
  • ServSafe Food Handler's Certification
  • Narcan Trained
  • Communicating Effectively
  • Mental Health First Aid Certification - National Council for Behavioral Health.

Timeline

Bakery Assistant

Costco
04.2022 - 12.2024

Cashier

Costco
11.2021 - 12.2024

Volunteer

Hope House, Your Downtown Friends, The Bench
03.2020 - Current

Support Expert

Bell Mobility
01.2007 - 01.2020

Dental Hygiene -

University of Alberta

Diploma - Addiction worker

Trio College

Diploma - Dental Assistant 2

Medix
Adrianna Perkins