Adrianna Nelson
Maple Creek,Canada
Summary
Outgoing and reliable individual with natural ability to connect with customers and create positive shopping experience. Possesses strong organizational skills and keen understanding of inventory management and retail operations. Committed to contributing to thriving and efficient store environment. Experienced with managing retail store operations, including opening and closing procedures. Uses leadership skills to guide team members and maintain productive work environment. Track record of ensuring excellent customer service and achieving sales goals through effective team collaboration and problem-solving.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Retail Keyholder
Bargainshop
04.2024 - Current
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Rearranged racks and shelving based on seasonal planograms.
- Worked on freight, Did Book work. Did opening and closing sales.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Developed strong relationships with customers by actively engaging in conversation about their needs/preferences.
- Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
- Assisted store cashiers during peak sales times.
- Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Opened and closed store at proper times for reliable services.
- Balanced cash registers at end of shift and filled out necessary reports.
Indoor Cycling Instructor/Certified Yoga Instructor
KREW'S GYM
04.2019 - Current
- Cultivated an inclusive environment by adapting instructional methods to accommodate diverse skill levels and abilities within each class session.
- Promoted a safe workout environment by constantly monitoring participants and adjusting exercise intensity as needed.
- Contributed to a strong sense of community within the studio by planning and hosting special events for members.
- Demonstrated strong time management skills by arriving punctually to all classes, setting up the room efficiently, and ending sessions on time.
- Stayed current on industry trends through regular professional development activities, incorporating innovative techniques into instruction as appropriate.
- Provided exceptional leadership through clear communication of expectations and constructive feedback tailored to individual participant needs.
- Maintained clean and orderly studio spaces to ensure a welcoming atmosphere for all participants.
- Enhanced client fitness levels by designing and implementing personalized indoor cycling routines.
- Ensured proper bike setup techniques were utilized by all participants, optimizing performance outcomes while minimizing injury potential.
- Managed music playlists effectively, ensuring they complemented each class format while motivating participants throughout the sessions.
- Developed unique class themes for increased participant interest and motivation in indoor cycling sessions.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Used music to motivate and energize classes.
- Provided emergency first aid and CPR as needed.
- Promoted fitness classes to boost gym attendance.
- Participated in continuing education opportunities to stay up-to-date on industry trends, enhancing the quality of instruction provided to clients over time continuously.
- Enhanced student flexibility by incorporating various yoga styles and techniques into classes.
- Kept studio area safe, organized, and comfortable for students.
- Explained different yoga styles and poses to students.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Arrived early to set up room, greet students, and answer questions.
Server/Waitress/Bartender
PIAPOT SALOON
03.2022 - 03.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Produce Clerk
CO OP
03.2021 - 04.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept tidy and organized area to comply with cleanliness standards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Ensured compliance with health and safety regulations by properly handling and storing produce.
- Supported team-focused environment, stepping in to help colleagues during peak times to maintain efficient operations.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Contributed to waste reduction by monitoring produce conditions and implementing timely markdowns for quick sale.
- Collaborated with produce manager to order optimal quantity of goods, balancing freshness with demand.
- Inspected produce to update and adjust pricing information.
CLASS 1 Water Operator
TOWN OF FRONTIER
01.2014 - 04.2016
- Increased plant efficiency, performing regular maintenance and troubleshooting equipment issues.
- Managed accurate data entry into various computer systems related to water distribution and treatment processes for record-keeping purposes.
- Improved water quality by conducting routine testing and implementing necessary adjustments to treatment processes.
- Coordinated with contractors and suppliers for maintenance projects or equipment upgrades as needed, ensuring minimal disruption to daily operations.
- Implemented rigorous monitoring protocols that identified potential hazards early on, allowing corrective action plans to be initiated swiftly.
- Maintained a clean work environment, adhering to sanitation standards in order to prevent contamination risks.
- Demonstrated exceptional problem-solving capabilities, adapting to unforeseen challenges and finding effective solutions to maintain the continuous delivery of safe, clean water.
Office Administrative Assistant
Cypress Ability Centre
04.2014 - 02.2015
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Responded to inquiries from callers seeking information.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
PLAYSCHOOL
BUILDINGBLOCKS PLAYSCHOOL
09.2002 - 07.2003
- Participated in professional development opportunities, staying current on educational trends and best practices for early childhood education.
- Organized special events such as field trips, holiday celebrations, and cultural presentations to enrich students' learning experiences.
- Increased students' critical thinking skills through the use of problem-solving exercises and real-world scenarios.
- Managed classroom resources effectively, ensuring that materials were readily available and properly maintained for daily use.
- Developed strong relationships with parents, ensuring open communication about student progress and classroom expectations.
- Enhanced student engagement by incorporating hands-on activities and group projects in lesson plans.
WELDER/Fabricator
HONEYBEE MANUFACTURING
01.2001 - 02.2002
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Reduced workplace accidents through strict compliance with safety regulations and guidelines.
- Collaborated with team members for seamless project execution, improving overall productivity.
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
Education
Diploma - Business Management
ICS CANADA
Montreal, QC07.2015
Diploma - PERSONAL TRAINER
ASHWORTH COLLEGE
Ashmont, AB06.2015
Skills
- Store operations
- Cash handling accuracy
- Employee training
- Social media marketing
Languages
English
Certification
- February 2025 Schwinn FITNESS Calgary, AB Certificate RE CERTIFICATION CYCLING INSTRUCTOR
- January 2025 BEATBOSSTM CYCLING CERTIFICATION Graduate Certificate BEATBOSS INDOOR BIKING INSTRUCTOR 16 HOURS COMPLETED PLUS THE SUCCESSFUL SUBMISSION OF REQUIRED PROFICIENCY VIDEOS NASM 3.0 CREDITS CEUS 1.4 ACE 1.2 AFAA 1.4
- February 2024 SAINT JOHN AMBLIANCE Maple Creek, SK FIRST AID /CPR
- January 2023 YOGA ALLIANCE Swift Current, SK PROGRESSIVE ASHTANGA VINYASA YOGA ASHTANGA YOGA
- August 2022 SERVE IT RIGHT SASKATCHEWAN Certificate SERVE IT RIGHT
- February 2020 MADD DOGG SPIN Certificate SPIN INSTRUCTOR
- January 2015 INSTITUTE FOR INTEGRATIVE NUTRITION NEW YORK STATE Certificate INTEGRATIVE NUTRITION HEALTH COACH
- March 2010 CYPRESS REGIONAL HEALTH AUTHORITY Shaunavon, SK Certificate FOODSAVE LEVEL 1
Timeline
Retail Keyholder
Bargainshop
04.2024 - Current
Server/Waitress/Bartender
PIAPOT SALOON
03.2022 - 03.2024
Produce Clerk
CO OP
03.2021 - 04.2022
Indoor Cycling Instructor/Certified Yoga Instructor
KREW'S GYM
04.2019 - Current
Office Administrative Assistant
Cypress Ability Centre
04.2014 - 02.2015
CLASS 1 Water Operator
TOWN OF FRONTIER
01.2014 - 04.2016
PLAYSCHOOL
BUILDINGBLOCKS PLAYSCHOOL
09.2002 - 07.2003
WELDER/Fabricator
HONEYBEE MANUFACTURING
01.2001 - 02.2002
Diploma - PERSONAL TRAINER
ASHWORTH COLLEGE
Diploma - Business Management
ICS CANADA