Adrianna McOuatt
London,ON
Summary
Proven achiever with extensive experience as an Administrative Assistant at Special T Auto, excelling in customer service and office administration. Mastered data entry and Microsoft Word, enhancing document management by 30%. Known for building strong client relationships and supporting executive scheduling, demonstrating exceptional organizational and interpersonal skills.
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Hostess
Fitz Rays
02.2023 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Administrative Assistant
Special T Auto
01.2022 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings.
Education
Catholic Central High School
London, ON06.2025
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- File Organization
- Filing
- Scheduling
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Greeting guests
- Payment Processing
Languages
English
Native or Bilingual
Timeline
Hostess
Fitz Rays
02.2023 - 09.2024
Administrative Assistant
Special T Auto
01.2022 - 02.2023
Catholic Central High School
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