Adrianna Mason
Palo Alto
Summary
To obtain a position in a professional environment where I can utilize my strong customer service and communication skills.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Shipping Clerk
Nordstrom
Newark
05.2025 - Current
- Conducted quality inspections of products prior to shipping to ensure customer satisfaction.
- Verified proper labeling of outgoing items, ensuring accuracy of destination addresses and weight limits.
- Coordinated with team members to achieve daily shipping goals and meet deadlines.
- Weighed mail to determine correct postage.
Dispatcher
First Transit
Oakland
01.2022 - 07.2024
- Dispatchers assured all routes were filled and provided bus operators with timely instructions and responses to operational inquiries throughout the day.
- Managed daily service by reviewing route performance and proactively addressing issues affecting customer service
- Oversaw road service carriers by tracking trip performance, on-time departures, and incident management
- Managed field service to ensure quality customer transportation services
- Responded to customer and team inquiries regarding service and support.
- Answered customer questions and addressed concerns regarding trips, including no shows, cancellations, and missed trips.
- Manages emergency situations for vehicle operators; acts as liaison between the carrier and emergency services
CNA/Caregiver
On Lok Senior Health - Private Case Manage
Fremont
01.2021 - 06.2021
- Administered medications to clients accurately
- Assisted clients with personal hygiene routines
- Prepared nutritious meals for clients daily to support their dietary needs and preferences
- Assisted 3 to 4 clients daily with light housework to maintain a safe and comfortable living environment
- Performed thorough cleaning of living spaces to promote health and hygiene
- Part time position
Receiving Clerk
Bed Bath And Beyond
Mountain View
06.2020 - 12.2020
- Coordinated freight and receiving operations to ensure timely and accurate inventory management.
- Received and inspected incoming shipments for accuracy and quality.
- Organized products in the warehouse for efficient access and inventory management.
- Maintained accurate records of received goods using inventory management systems.
Teacher Assistants
Delor Montessori School
Sunnyvale
08.2018 - 05.2019
- Assisted head teacher in managing classroom of 18-20 toddlers, providing guidance, ensuring safety, facilitating physical playtime, and supervising nap time.
- Cleaned classroom daily to ensure a safe and organized learning environment.
- Supported lead educators in classroom management and instructional activities.
- Assisted in creating engaging lesson plans and educational materials.
- Facilitated small group activities to enhance student learning experiences.
Child Care Specialist
Casa Fremont
Fremont
04.2014 - 03.2016
- Provided support in a mental health facility, assisting with daily activities and care.
- Administered medications to clients.
- Answered phones, managed intakes and discharges, prepared meals, maintained cleanliness.
Photographer
LifeTouch Portraits
Hayward
2012 - 2014
- Set up camera, stands, lights, background,hair light, chair back, mate.
- Adjust kids/teachers in proper position, fix loose hairs on head.
- Make sure they are comfortable with their picture.
- Break set down by the end of the day.
Camp Leader
YMCA Summer Camp
Stanford
2010 - 2012
- Organized and led diverse activities, including outdoor adventures, games, field trips, swimming lessons, and arts and crafts, enhancing camper engagement and experiences.
- Collaborated with staff to design and implement innovative themes and events, enriching the camp program and boosting camper participation.
- Supervised daily camp activities and ensured participant safety.
- Mediated conflicts among campers, employing conflict resolution strategies to foster a positive environment and promote social skills.
Education
Associate's degree - Child Development
Canada College
Redwood City, CA06-2014
Diploma -
Menlo-Atherton High School
Atherton, CA06-2010
Skills
- Microsoft Word and PowerPoint
- Social networking
- Computer proficiency
- Quick learning
- Order picking and materials handling
- Experience with students in special education
- Warehouse operations
Certification
- CPR Certification
- First Aid Certification
- Teaching Certification
Timeline
Shipping Clerk
Nordstrom
05.2025 - Current
Dispatcher
First Transit
01.2022 - 07.2024
CNA/Caregiver
On Lok Senior Health - Private Case Manage
01.2021 - 06.2021
Receiving Clerk
Bed Bath And Beyond
06.2020 - 12.2020
Teacher Assistants
Delor Montessori School
08.2018 - 05.2019
Child Care Specialist
Casa Fremont
04.2014 - 03.2016
Photographer
LifeTouch Portraits
2012 - 2014
Camp Leader
YMCA Summer Camp
2010 - 2012
Associate's degree - Child Development
Canada College
Diploma -
Menlo-Atherton High School