Summary
Overview
Work History
Education
Skills
References
Timeline
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Adrianna Lang

Newmarket

Summary

Dynamic and reliable professional with a proven track record at Swiss Chalet, excelling in effective communication and team collaboration. Adept at resolving customer inquiries and enhancing service quality, I bring strong time management skills and a commitment to excellence in fast-paced environments. Passionate about fostering positive customer experiences and supporting team success.

Overview

3
3
years of professional experience

Work History

Customer Service Associate (Take-Out)

Swiss Chalet
East Gwillimbury
04.2022 - 01.2025
  • Resolved customer inquiries in a timely manner.
  • Communicated clearly with kitchen staff to confirm order details and modifications.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Camp Counsellor

YCDSB
Haliburton
05.2024 - 05.2024
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Coordinated with other counsellors and staff to adapt programs to weather conditions or other unforeseen circumstances.
  • Participated in ongoing professional development to enhance skills and knowledge relevant to youth development and outdoor education.

Pharmacy Assistant

Skycare Pharmacy
Newmarket
07.2023 - 02.2024
  • Performed administrative duties such as filing documents, faxing forms, answering phones.
  • Organized and maintained patient profiles in the computer system.
  • Maintained inventory records by restocking shelves with pharmaceuticals.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

Education

Bachelor of Arts - Criminal Justice

University of Guelph
Guelph, ON

Skills

  • Team collaboration
  • Effective communication
  • Time management
  • Conflict resolution
  • POS systems and ordering platforms
  • Training development aptitude
  • Reliability

References

References available upon request.

Timeline

Camp Counsellor

YCDSB
05.2024 - 05.2024

Pharmacy Assistant

Skycare Pharmacy
07.2023 - 02.2024

Customer Service Associate (Take-Out)

Swiss Chalet
04.2022 - 01.2025

Bachelor of Arts - Criminal Justice

University of Guelph

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Adrianna Lang