Adrianna Diaz
Lancaster
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Wild Fork Foods
Valencia
06.2024 - 05.2026
- Greeted customers and provided exceptional customer service.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Assisted customers with product selection and provided detailed product information.
- Operated point-of-sale system to complete customer transactions.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Opened and closed the store, ensuring security protocols were followed.
- Coordinated store events to drive customer engagement and increase sales.
- Answered incoming telephone calls to provide store, products and services information.
- Received and processed truck deliveries in the stockroom.
Sales Lead Key Holder
Dollar General
Rosamond
06.2023 - 03.2024
- Led team in daily operations, focusing on delivering exceptional customer service and maintaining store standards.
- Trained new employees on effective sales techniques and store procedures to enhance team performance.
- Provided customer service that resolved inquiries and ensured satisfaction with purchases.
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
- Opening and closing the store
- Cleaning and maintaining the store
- Regularly replenished shelves with merchandise to ensure product availability.
- Received and inspected incoming truck deliveries for quality and accuracy.
Child Nutrition Assistant 2
Wilsona School District
Palmdale
08.2022 - 09.2023
- Prepared nutritious meals following established dietary guidelines.
- Collaborated in menu planning to align meals with student nutritional needs and dietary guidelines.
- Delivered friendly customer service to students and staff during meal service, enhancing overall dining experience.
- Ensured cleanliness and organization of kitchen and dining areas, promoting a safe and welcoming environment.
- Set up cafeteria serving lines for breakfast, lunch, and dinner.
- Assisted with catering services for special events as requested.
- Adhered to all safety guidelines when handling hot foods or operating kitchen equipment such as slicers or ovens.
Education
High school diploma or GED -
Desert Sands Charter
Lancaster, CA10-2020
Skills
- Retail Sales
- Customer Service
- Cashier
- POS
- Payment processing
- Cash handling accuracy
- Product knowledge
- Food Service
- Food Preparation Experience
- Kitchen Experience
- Stocking
- Pricing
- Multitasking ability
- Team collaboration
- Time management
- Attention to detail
- Organizational skills
- Task prioritization
- Problem solving
- Communication skills
- Customer service excellence
Certification
- Food Handlers Certificate
Timeline
Sales Associate
Wild Fork Foods
06.2024 - 05.2026
Sales Lead Key Holder
Dollar General
06.2023 - 03.2024
Child Nutrition Assistant 2
Wilsona School District
08.2022 - 09.2023
High school diploma or GED -
Desert Sands Charter