Adriane Gurtner-Lloyd
RVT, Artist
Toronto,ON
Overview
24
24
years of professional experience
Work History
Registered Veterinary Technician (Locum)
NVA
01.2021 - 05.2024
- Provided hands-on nursing care for a variety of animal species, ensuring comfort and safety during procedures.
- Assisted veterinarians in performing surgeries by preparing instruments and monitoring anesthesia levels.
- Conducted routine health assessments and communicated findings to the veterinary team for informed decision-making.
- Educated pet owners on post-operative care and preventative health measures to promote animal well-being.
- Administered medications and vaccines accurately, following established protocols to ensure patient safety.
RVT/Assistant Manager
Mount Albert Veterinary Hospital
10.2017 - 09.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
RVT
Town And Country Animal Hospital
10.2015 - 09.2016
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- I resigned after sudden family tragedy for medical care and bereavement.
RVT
Wellington Veterinary Hospital
08.2013 - 09.2015
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Helped run Political campaign for PC representative in ward 4.
RVT (Co-Founder) Foster Care, Medical Care
Kitty Kare Cat Shelter/Rescue
08.2009 - 09.2012
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Spearheaded and implemented new projects to expand scope of engagement (fundraising- garage sales, draws etc.)
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
RVT
North Western Veterinary Hospital
07.2007 - 09.2010
- Self-motivated, with strong sense of personal responsibility.
- This was my first job as RVT. I graduated and moved the following day to Thunder Bay, as my husband was transferred there.
ACA (Animal Care Attendant)
Animal Emergency Clinic
09.2003 - 06.2007
- Passionate about learning and committed to continual improvement.
- Emergency hospital, very fast paced.
- I worked here while was going to Seneca College and it was a great environment to learn in.(I love Emergency Medicine).
ACA (Animal Care Attendant)
Veterinary Emergency And Referral Hospital (VEC)
06.2000 - 12.2004
Education
Associate of Arts - Art Therapy
09.2022
- Art Therapy Practitioner Course - Paris, France (Online/Virtual)
- Recipient of Second Place at Art in the Park- 2018,2019
- Brampton Live Paint:
- 2018- 2nd Place
- 2019- 2nd Place and People's Choice Award
- Volunteered at Evergreen Hospice doing Art Therapy for end of life.
- 4 Art Shows
- Artwork displayed in the Starving Artist's Cafe
- Live Paint at the Distillery District
- Published Author
- Co Founder of the Positive People Army and Leadership Training.
No Degree - Phlebotomy
08.2019
No Degree - Hospital Management
10.2017
- Completed Coursework:
- CPR Simulations,CPR Basic Life Support
- WHIMIS
- Health and Safety
- Laser Training level 4
- Infection Control Training, CPR Advanced Life Support, Radiation and X-Ray Safety, Shelter Programs Admissions Policy, Fear Free (Feline and Canine), Racism, Racial Discrimination and Human Rights
- PIPEDA Training
- Fire Safety and equipment
- PPE and Zoonotic Disease Control
Veterinary Technician - undefined
09.2007
- Honour Roll, 2007
- Professional Development Studies: Rabies Response Program
- Member of OAVT 2007- Present (#3791)
- Volunteer for OAVT Events
- Featured in the RVT Journal 2019- Grief in the workplace.
ARCT - undefined
05.1990
Piano Teacher (Private 2003-2010)
Skills
- Radiology
- Dental Prophy / Radiography
- Laboratory Procedures (Idexx Machines)
- Veterinary Treatments- wound management, catheter placement, phlebotomy, surgical- set-up, preparation, monitoring and recovery Follow up care
- Administering medications and dispensing TGH
- Ordering from VP, CDVM Summit and Chiron
- Equipment Maintenance and SOP's
- WHIMIS, Health and Safety
- Team Meetings
- Bereavement Counselling and Art Therapy
- Safe Restraining Techniques (Veterinary)
- Veterinary Pathology
- Following Veterinary Protocols
- Technician Oversight
- Veterinary Office Administration
- New Technician Training
- Veterinary Care
- Veterinary Support
- Emergency Veterinary Medicine
- Veterinary Standards and Procedures
- Veterinary Protocol Adherence
- Veterinary Medicine
- Biology and Veterinary Science
- Veterinary Dentistry
- Phlebotomy Technician (RPT)
- Veterinary Terminology
- Medical Response Technician
- Veterinary Public Health
- Rabies Response Program OAVT
- Continuing Education
- Professionalism and Ethics
- Excellent Client/Patient Care
- Avimark, Cornerstone
- Workplace Violence and Harassment
- Client education
- Anesthesia administration
- Patient monitoring
- Diagnostic imaging
- Euthanasia procedures
- Vaccine administration
- Sample collection
- Dental prophylaxis
- Medical record-keeping
- Post operative care
- Exotic animal care
- IV catheter placement
- Animal nursing
- Parasite control
- Surgical assistance
- Medication dispensing
- Preventative care
- Laboratory testing
- Behavioral assessment
- Biosecurity protocols
- Emergency care
- Radiology proficiency
- Nutritional counseling
- Animal restraint
- Wound care management
- General anesthesia monitoring
- Physical examination
- Veterinary office administration
- Surgical preparation
- Treatment administration
- Surgical scrubbing procedures
- Controlled substance management
- Medication administration
- Specimen preparation
- Suture removal
- Aseptic techniques
- Emergency and preventive care
- Surgical procedures and support
- Skin scraping
- Fluorescein stain test
- Cytocentesis
- Heartworm diagnostic testing
- Ear sample collection
- Intravenous injection
- Sanitation protocols
- Canine and feline intubation
- Medication labeling
- Clinical pathology
- Diagnostic sampling
- Thoracic and abdominal radiograph
- IV medication administration
- Medical history collection
- Closed-chest CPR
- Nail trimming
- Dental procedures
- Lab operations
- Tick removal
- Patient positioning
- Clinical research
- Infection control
- Anal sac expression
- Instrument pack sterilization
- Euthanasia
- Intramuscular injection
- Administering first aid
- Patient bathing
- Dietary recommendations
- Animal behavior observation
- Supply restocking
- Wound treatment
- Vital signs
- Wound management
- Vaccinations
- Injectable agent induction
- Spay and neuter surgeries
- Feline towel restraint
- Pre-anesthetic preparation
- Gowning and gloving procedures
- Prescribing medication
- Subcutaneous injection
- Medical history
- Maintaining treatment notes
- General anesthesia recovery
- Oxygen therapy
Languages
English
Full Professional
CUSTOM
- To whom it may concern
- I grew up in Toronto, Ontario and graduated from the University of Toronto; earning my degree in Biological Sciences.
- My lifelong passion for animals and their welfare; led me to the Veterinary Technician Program at Seneca College in King City, Ontario.
- I graduated with full honors and then received my RVT designation in 2007. Throughout my career I have worked in Emergency Medicine, Shelter Medicine, Laboratory Medicine as well as clinical medicine. My roles have ranged from CSR, ACA, VA, RVT and Lead RVT; Management as well as locuming.
- I am in good standing with the OAVT and love to volunteer for OAVT events, Spay/Neuter clinics and animal rescue. This year I became involved with the Veterinary Community Outreach Program and find it very satisfying service work.
- I love continuing my education, taking new courses and keeping up to date with new medical procedures, medications and new equipment.
- I am looking for a full time position as an RVT where I can utilize my skills and provide excellent patient care. I look forward to hearing from you in the near future.
- Kind regards
- Adriane Breese Lloyd RVT
- (647) 960-3791
Timeline
Registered Veterinary Technician (Locum) - NVA
01.2021 - 05.2024
RVT/Assistant Manager - Mount Albert Veterinary Hospital
10.2017 - 09.2020
RVT - Town And Country Animal Hospital
10.2015 - 09.2016
RVT - Wellington Veterinary Hospital
08.2013 - 09.2015
RVT (Co-Founder) Foster Care, Medical Care - Kitty Kare Cat Shelter/Rescue
08.2009 - 09.2012
RVT - North Western Veterinary Hospital
07.2007 - 09.2010
ACA (Animal Care Attendant) - Animal Emergency Clinic
09.2003 - 06.2007
ACA (Animal Care Attendant) - Veterinary Emergency And Referral Hospital (VEC)
06.2000 - 12.2004
- Associate of Arts, Art Therapy
Springfield College - No Degree, Phlebotomy
Veterinary Hospital Management - No Degree, Hospital Management
Seneca College of Applied Arts And Technology - Veterinary Technician,
Royal Conservatory of Music - ARCT,