ADRIANA ZUZUARREGUI
Buena Park
Summary
Experienced restaurant server with over 8 years of experience in customer service. Skilled in providing excellent customer service, multitasking, and problem solving.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Server
Chart House Restaurant
Redondo Beach
11.2025 - Current
- Provided exceptional service to guests in a high-end dining environment.
- Maintained extensive knowledge of menu items and wine pairings for guest inquiries.
- Assisted in setting up and breaking down dining areas for events and special occasions.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
Server
Toast kitchen & bar
Brea
11.2025 - Current
- Provided attentive service to guests in a busy dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed customer orders using point-of-sale systems efficiently.
SERVER
Old Crow Smokehouse
Huntington Beach
05.2017 - Current
- Consistently provided exceptional customer experiences, ensuring each guest felt valued.
- Demonstrated a commitment to accuracy by ensuring order precision, minimizing errors and enhancing customer satisfaction.
- Supported team members through collaborative efforts, fostering a cohesive and productive work environment.
- Greeted guests promptly and warmly, setting a welcoming tone and initiating positive interactions.
- Provided informed and tailored menu recommendations, enhancing the dining experience and showcasing product knowledge.
- Proactively addressed customer inquiries and concerns, delivering effective and timely resolutions.
- Managed multiple responsibilities simultaneously, prioritizing tasks to optimize service efficiency and quality.
- Adapted quickly to changing demands and high-pressure situations, maintaining composure and delivering consistent results.
SERVER
The Fifth
Anaheim
01.2021 - 11.2023
- Proactively identified upselling opportunities, resulting in a measurable increase in sales revenue.
- Provided comprehensive support to team members, fostering a collaborative environment and improving overall team performance.
- Effectively managed customer complaints, resolving potentially negative situations into positive outcomes through empathy and problem-solving.
- Demonstrated strong communication skills by clearly conveying information to customers and colleagues, minimizing misunderstandings and enhancing clarity.
- Utilized product knowledge to educate customers on available options, guiding them toward informed purchasing decisions.
- Maintained a calm and professional demeanor in high-pressure situations, ensuring a positive experience for customers and team members.
- Adapted quickly to changing priorities and customer demands, demonstrating flexibility and resilience.
SERVER
Sunset Pizza & Pasta
Sunset Beach
01.2017 - 03.2021
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, prioritizing guest needs and order accuracy.
- Trained new staff on menu knowledge, service standards, and operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery and quality presentation.
BARISTA
Starbucks
Orange
01.2020 - 01.2021
- Mastered the craft of specialty coffee beverages, demonstrating a commitment to quality and precision applicable to roles requiring attention to detail.
- Consistently provided excellent customer service, fostering positive interactions and ensuring customer satisfaction.
- Effectively trained new baristas, demonstrating leadership and mentoring skills adaptable to training and development roles.
- Maintained a clean and organized workspace, reflecting a commitment to hygiene and safety standards essential in food service.
- Adapted quickly to new technologies and procedures, including point-of-sale systems and inventory management tools, demonstrating readiness for technical environments.
Education
Sociology -
Cypress College
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Positive guest engagement
- Costumer service
- Menu knowledge
- Attention to detail
- Time management
Certification
- Food handlers card
- RBS certified
References
Available upon request
Timeline
Server
Chart House Restaurant
11.2025 - Current
Server
Toast kitchen & bar
11.2025 - Current
SERVER
The Fifth
01.2021 - 11.2023
BARISTA
Starbucks
01.2020 - 01.2021
SERVER
Old Crow Smokehouse
05.2017 - Current
SERVER
Sunset Pizza & Pasta
01.2017 - 03.2021
Sociology -
Cypress College