Adriana Zavala
Richmond
Summary
Dynamic professional with a strong work ethic and expertise in cleaning and customer service, honed at Whole Foods Market. Good ability to train staff effectively, enhance team collaboration, and maintain high standards of cleanliness. Recognized for fostering positive relationships and promoting a respectful work environment. Adaptable and detail-oriented, committed to excellence.
Offering strong interpersonal and communication skills, with keen ability to foster positive learning environment and motivate teams. Brings solid foundation in instructional techniques and aptitude for quickly learning and applying new training technologies and methods. Ready to use and develop organizational and facilitation skills in any role.
Overview
2
2
years of professional experience
Work History
Team Trainer
Whole Food Market
San Francisco, CA
11.2024 - Current
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
- Ensured all training content aligned with company goals and values, promoting a strong company culture among team members.
- Facilitated open communication between team members, fostering a positive work environment and increasing collaboration.
Janitor
The Caprice Seafood and Steakhouse
Tiburon, CA
07.2024 - 08.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Education
High School Diploma -
Pinole Valley High School
Pinole, CA05-2024
Skills
- Cleaning Expertise
- Customer Service
- Relationship Building
- Strong Work Ethic
- Adaptable and Flexible
- Conscientious and Detail-Oriented
- Calm and Pleasant Demeanor
- Task delegation
- Staff training
- Employee engagement
- Active listening
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Trainer
Whole Food Market
11.2024 - Current
Janitor
The Caprice Seafood and Steakhouse
07.2024 - 08.2024
High School Diploma -
Pinole Valley High School