ADRIANA ZARCENO-JIMENEZ
HAMILTON
Summary
Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Experienced with identifying customer needs and providing tailored solutions.
Overview
3
3
years of professional experience
Work History
Salesperson
Strauss Menswear
11.2022 - Current
- Developed relationships with clients for increased loyalty and repeat business.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Achieved or exceeded company-defined sales quotas.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Accomplished multiple tasks within established timeframes.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Picking Associate
Amazon
06.2022 - 11.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Developed strong knowledge of various products within the facility, enabling quick identification when fulfilling orders.
- Demonstrated flexibility by adapting to changing workload demands while maintaining accuracy and speed.
Event Hostess
Industria
04.2022 - 08.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
- Provided support in setting up event spaces according to client requirements, demonstrating attention to detail and commitment to quality presentation.
Assistant Manager
Just Cozy
10.2021 - 01.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated and managed all store needs independently.
Education
Bachelor of Business Administration - Business
Mohawk College of Applied Arts And Technology
Hamilton, None05-2028
Skills
- Maintaining Quality Assurance Standards
- Stockroom Maintenance
- Reservation Management
- Customer Relations
- Cash Drawer Management
- Customer service
- Networking
- CRM software proficiency
- Sales analytics
- Store maintenance
- Goal oriented
- Teamwork and collaboration
Accomplishments
- Ranked #1 Sales for Spring 2024 Company Wide
Languages
Spanish
Native or Bilingual
Timeline
Salesperson
Strauss Menswear
11.2022 - Current
Picking Associate
Amazon
06.2022 - 11.2022
Event Hostess
Industria
04.2022 - 08.2022
Assistant Manager
Just Cozy
10.2021 - 01.2022
Bachelor of Business Administration - Business
Mohawk College of Applied Arts And Technology
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