Adriana Urzua
Hesperia
Summary
Motivated and bilingual Medical Assistant with hands-on clinical training including administering injections, collecting vitals, assisting in procedures, and providing excellent patient care. Experienced in customer service, communication, and maintaining organized and efficient healthcare environments.
Adaptable fast learner committed to supporting patient needs and medical staff workflows.
Overview
7
7
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Associate
Macy's
Hesperia
10.2025 - Current
- Assisted customers with product inquiries and provided exceptional service.
- Maintained stock levels on sales floor and organized merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints promptly and professionally.
- Followed company policies for safety and loss prevention practices.
- Built relationships with customers by providing friendly customer service.
- Trained new associates on store operations, policies, and procedures.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
Externship
SAC Health System
San Bernardino
09.2025 - 10.2025
- Completed day-to-day duties accurately and efficiently
- Scheduled patient appointments using electronic health record systems.
- Prepared examination rooms and ensured equipment was sterilized and organized.
- Provided support during medical procedures and examinations to physicians.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Volunteer
Jurupa valley adopt a family
Riverside
11.2018 - 12.2021
- Coordinated family support initiatives for local families in need
- Collaborated with volunteers to distribute food and clothing to families.
- Engaged with local businesses to secure donations and sponsorships.
- Provided information and referrals to families accessing community services.
- Helped with prep, set up, and breakdown of community and public events.
Education
Math And Science - Nursing
Victor Valley College
Victorville, CA 08.2023 - 12.2025
Certified Medical Assistant - Medical Assistant
Loma Linda University
San Bernardino, CA 04.2025 - 10.2025
Goodwill High School
Victorville, CABLS provider
American Heart Association
Skills
- Electronic health records
- Patient scheduling
- Vital signs measurement
- Medical terminology
- Customer service
- Problem-solving
- Patient care
- Medical documentation
- Clinical procedures
- HIPAA compliance
- Compassionate caregiver
- Quick problem solver
- Reliable team player
Languages
Spanish
Professional
Certification
- BLS provider
- CPR
First aid
Timeline
Associate
Macy's
10.2025 - Current
Externship
SAC Health System
09.2025 - 10.2025
Certified Medical Assistant - Medical Assistant
Loma Linda University
04.2025 - 10.2025
Math And Science - Nursing
Victor Valley College
08.2023 - 12.2025
Volunteer
Jurupa valley adopt a family
11.2018 - 12.2021
Goodwill High School
BLS provider
American Heart Association