Seasoned bilingual (Spanish/English) professional with over 25 years in customer service, including impactful roles at New American Funding. Excelled in loan processing and client relations, leveraging strong communication and problem-solving skills to exceed customer expectations. Demonstrated proficiency in computer literacy and organization, achieving high levels of efficiency and client satisfaction.
As an Instructor I service the Developmentally Disabled. I assist individuals with activities of daily living. Such as providing assistance with daily tasks, chores, and errands.
Over 25 years of Customer Service experience
Bilingual Spanish/English
Communication skills
Active listening skills
Computer literate
Teamwork
Problem-solving skills
Time management skills
Attention to detail
Organization skills