Adrian A Tavarez Verduzco
Valley Center
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Heavy equipment sales rep
Pete’s road service
Escondido
11.2019 - 06.2026
- Assisted customers with service inquiries and provided timely solutions.
- Promoted road service packages to enhance customer awareness and engagement.
- Coordinated service appointments to optimize technician schedules and resources.
- Educated clients on vehicle maintenance to improve long-term service relationships.
- Developed customer follow-up protocols to ensure satisfaction after service completion.
- Maintained accurate records of customer interactions and service details in database.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Maintained accurate records of all sales and prospecting activities.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Identified opportunities for cross-selling additional products and services.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
Used car inventory assistant manager
Toyota Escondido
Escondido
06.2016 - 10.2019
- Managed inventory levels to ensure product availability and compliance.
- Processed incoming shipments and organized stock for easy access.
- Coordinated with suppliers to track orders and resolve discrepancies.
- Assisted in training new team members on inventory procedures.
- Utilized inventory management software for tracking stock movements.
- Communicated with sales teams about inventory status and needs.
- Maintained records of all purchased items and supplies.
- Conducted regular inventory audits to maintain accurate records.
- Pre owned certified packages.
- Managed crew to keep lot clean and ready for sales reps.
Education
Cert - Diesel Tech
Universal Technical Institute
Rancho Cucamonga, CA 06.2016 - 08.2017
Valley Center High School
Valley Center, CASkills
- Extremely coachable
- Customer relationship management
- Sales negotiation
- Inventory management
- Technical product knowledge
- Lead generation
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Team collaboration
- Active listening
Languages
Spanish
Native/ Bilingual
Timeline
Heavy equipment sales rep
Pete’s road service
11.2019 - 06.2026
Used car inventory assistant manager
Toyota Escondido
06.2016 - 10.2019
Cert - Diesel Tech
Universal Technical Institute
06.2016 - 08.2017
Valley Center High School