Adriana Sopkova
Toronto
Summary
I work well under pressure and in fast paced environments. I have a very good proven record of up-selling/keeping to targets and do this by being confident in my knowledge of the products I sell/knowing the field for the information I need to find out as well as having good communication skills and a competitive nature. My working, schooling and social environments have brought me into contact with a wide range of people and I have found that with my approachable character and communication skills I am able to communicate/get on well with most people and am able to work well in a team as well as on my own.
Overview
9
9
years of professional experience
Work History
Part Time Permanent Store Associate
TJX Canada-Winners
11.2019 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Part Time Associate
Tjx Canada-Winners
09.2015 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
- Procesing of daily shipments, organization and set-up of the warehouse area; ensuring all merchandise is received, processed and merchandise presentation standards are maintained.
- Demonstrating a high degree of customer service while processing all refunds, exchanges and purchases in accordance with company guidelines.
- Processes and prepares merchandise for the sales floor.
- Completes markdowns in a timely and accurate manner.
Store Coordinator
Tjx Canada-Winners
08.2017 - 11.2019
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Facilitated smooth daily operations through effective communication between team members and leadership.
- Assisted in inventory management by conducting regular audits, maintaining accurate records, and ensuring adequate stock levels.
- Expedited order processing times by efficiently coordinating shipping logistics for online purchases.
- Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.
- Coordinated promotional displays to attractively showcase featured products and drive sales growth during peak seasons.
- Collaborated with store management to develop effective sales strategies and achieve revenue goals.
Education
GED -
Institution For Digital Photography & Interactive Design
Czech Republic01.2002
High School Diploma -
SOUF
Slovakia01.1997
Skills
- Time Management
- Diligent and Hard Worker
- Confident communicator and approachable character
- Proven track record of meeting and exceeding targets
- Knowledge of products
- Competitive nature
- Responsible
- Technically competent computer skills
- Works well under pressure
- Willing to travel
- Team Player
- Works well with various cultures and environments
- Training and mentoring new work colleagues
- Team collaboration
- Inventory control
- Team leadership
- Product display
- Stock replenishment efficiency
- Retail transactions processing
- Inventory management proficiency
- Product knowledge expertise
- Merchandise display creativity
- Product merchandising
- Shipment processing
- Conflict resolution
- Visual merchandising
- Inventory assessment
- Return processing
- Seasonal promotion knowledge
- Point-of-sale implementation
- Retail management principles
- Friendly and helpful
- Attention to detail
- Inventory and stocking
- Store organization
- Staff support
Languages
English
Full Professional
Slovak
Native or Bilingual
Czech
Full Professional
German
Limited Working
Timeline
Part Time Permanent Store Associate
TJX Canada-Winners
11.2019 - Current
Store Coordinator
Tjx Canada-Winners
08.2017 - 11.2019
Part Time Associate
Tjx Canada-Winners
09.2015 - Current
GED -
Institution For Digital Photography & Interactive Design
High School Diploma -
SOUF
Similar Profiles
Poojitha PentareddyPoojitha Pentareddy
Assistant Manager at TJX Canada – Winners, Marshals, HomesenseAssistant Manager at TJX Canada – Winners, Marshals, Homesense
Prerana OliPrerana Oli
Retail Sales Associate at TJX Canada (Winners)Retail Sales Associate at TJX Canada (Winners)
Caitlyn FriarsCaitlyn Friars
Project Assistant at TJX Canada - WinnersProject Assistant at TJX Canada - Winners