Adriana Santamaria
Toronto
Summary
Adept Massage Therapist with a track record of optimizing client wellness and satisfaction at Kalishka Spa. Excelled in applying advanced massage techniques, including hot stone massage, coupled with exceptional customer consultation skills. Proven ability in front desk management and administrative support, enhancing service efficiency and client care.
With sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Massage Therapist
Kalishka Spa
09.2023 - 06.2024
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
Housekeeing Nursin Home
S&E Services Inc.
01.2022 - 04.2022
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Prepared rooms with top-notch standards every time.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
No Degree -
Oxford College of Arts, Business And Technology
Toronto, ON09.2025
High School Diploma -
Yorkdale Adult Learning Centre
North York, ON12.2024
Skills
- Relax Massage
- Service Optimization
- Anatomy
- Customer Consultation
- First Aid
- Body Mechanics
- Front Desk Management
- Administrative Procedures
- Hot Stone Massage
- Administrative Support
- Social skills
- Customer Needs Assessment
Languages
English
Professional Working
Spanish
Native or Bilingual
Certification
- First Aid/CPR Certified
volunteering at a community center
I am currently volunteering, supporting the elderly area. Activities are carried out such as stimulating memory, with questions and expressions, yoga, stimulating the body, basic exercises, information to cover their needs, activities to express emotions, preparing lunches, cleaning and supporting the administration if required.
Timeline
Massage Therapist
Kalishka Spa
09.2023 - 06.2024
Housekeeing Nursin Home
S&E Services Inc.
01.2022 - 04.2022
No Degree -
Oxford College of Arts, Business And Technology
High School Diploma -
Yorkdale Adult Learning Centre
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