Adriana Orozco
Arcadia
Summary
Proactive and adaptable administrative clerk with a strong focus on problem-solving and team collaboration. Known for exceptional attention to detail and organizational skills, contributing to efficient workflows and a positive office environment.
Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Administrative Clerk
City Of Los Angeles, Library Department
06.1996 - Current
- Assisted patrons with inquiries, providing exceptional customer service and resource guidance.
- Managed daily circulation operations, ensuring efficient check-out and return processes.
- Developed and maintained filing systems, improving document retrieval efficiency for staff.
- Organized library events, enhancing community engagement and promoting literacy initiatives.
- Trained new clerks on operational procedures, fostering a collaborative team environment.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Fostered positive work culture, coordinated team-building activities that improved morale and team cohesion.
- Improved workplace safety, conducted regular checks and reported potential hazards immediately.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Assisted with onboarding of new employees.
Word Processing Specialist
Diagnostic Research International
03.1991 - 06.1996
- Worked under tight deadlines, produced final report data for project manager to present to client.
- Formatted and compiled information for our international clients (Coca Cola, Harley and Toyota) among many others.
- Streamlined document formatting processes to enhance readability and compliance with industry standards.
- Collaborated with research teams to ensure timely delivery of documentation for various projects.
Education
Word Processor Specialist - Business Administration
Watterson College
Pasadena, CAHigh School Diploma -
San Gabriel High
San Gabriel, CA06-1988
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Filing systems
- Documentation and recordkeeping
- Supply ordering
- Basic accounting
- Word processing
- Customer service
- Time management
- Phone etiquette
- Microsoft Office Suite
- Front desk reception
- Multitasking Abilities
Accomplishments
- Collaborated with team of 4 in the development of Contact Tracing during pandemic for the LAC DPH Disease Control and Prevention Division .
Certification
Workplace Harassment & Abusive Conduct Prevention 2026
Workplace Equity Policy 2026
Zero Waste Training 2026
Cybersecurity Training 2026
Word Processor Specialist
Contact Tracer
Languages
Spanish
Native or Bilingual
Contact Tracer
- Case Interviews: Contact confirmed patients to determine the timeline of their symptoms and elicit a list of all recent close contacts.
- Contact Notification: Discreetly notify exposed individuals of their potential contact with an infected person without revealing the patient's identity.
- Symptom Monitoring: Check in daily with infected individuals and exposed contacts to monitor for worsening conditions.
- Guidance & Referrals: Instruct contacts on how to safely quarantine, refer them for testing, and connect them with essential social support resources.
- Data Management: Accurately document demographics, symptoms, and travel history into public health surveillance and CRM systems.
- Compliance: Strictly adhere to scripts and protocols provided by local or state health departments to maintain data integrity and privacy.
Timeline
Administrative Clerk
City Of Los Angeles, Library Department
06.1996 - Current
Word Processing Specialist
Diagnostic Research International
03.1991 - 06.1996
Word Processor Specialist - Business Administration
Watterson College
High School Diploma -
San Gabriel High