Summary
Overview
Work History
Skills
Languages
Timeline
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Adriana Obregon

Adriana Obregon

London,ON

Summary

Dynamic business professional with a proven track record in small business operations and strategic planning. As a Business Manager at Northside Dog Training, I enhanced customer satisfaction and increased team productivity through effective leadership and process improvements. Skilled in business marketing and negotiation, I thrive in fostering positive client relationships.

Overview

11
11
years of professional experience

Work History

Small Business Owner

Self
01.2025 - Current
  • Implemented effective marketing strategies to increase local brand awareness.
  • Engaged with customers to gather feedback and improve overall experience.
  • Promoted business via social media to generate leads and maximize brand identity.

Business Manager

Northside Dog Training
09.2019 - Current
  • Managed the day-to-day operations of the business including scheduling resources, monitoring workflow and ensuring deadlines are met.
  • Assisted in developing strategies to enhance customer satisfaction and retention.
  • Implemented process improvements that streamlined administrative tasks and reduced delays.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.

Site Cleaner

Scandinavian Building Maintenance
09.2018 - 06.2019
  • Maintained cleanliness and sanitation of site to ensure compliance with health and safety standards.
  • Operated specialized cleaning equipment and tools for efficient surface maintenance.
  • Monitored inventory levels of cleaning supplies, ensuring timely replenishment and minimal disruptions.

Private Cleaner

ACT Lighting
09.2018 - 06.2019
  • Developed and implemented efficient processes, improving turnaround time for service requests.
  • Conducted regular inspections to maintain high cleanliness standards across all assigned areas.
  • Collaborated with clients to customize cleaning plans that meet specific needs and preferences.

Secretary

Speedy Gonzalez Auto Glass
08.2014 - 12.2017
  • Coordinated schedules and appointments for executives, ensuring efficient time management.
  • Facilitated communication between departments, enhancing collaboration and workflow efficiency.
  • Developed and implemented filing systems, improving document organization and accessibility.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Skills

  • Small business operations
  • Planning and execution
  • Business marketing
  • Goal setting
  • Business management and development
  • Strategic planning
  • Negotiation

Languages

English
Full Professional

Timeline

Small Business Owner

Self
01.2025 - Current

Business Manager

Northside Dog Training
09.2019 - Current

Site Cleaner

Scandinavian Building Maintenance
09.2018 - 06.2019

Private Cleaner

ACT Lighting
09.2018 - 06.2019

Secretary

Speedy Gonzalez Auto Glass
08.2014 - 12.2017
Adriana Obregon