ADRIANA MELISSA KOO C.
North Vancouver,Canada
Summary
Dental professional prepared for role with focus on delivering comprehensive patient care and efficient treatment coordination. Adept in managing patient schedules and collaborating with dental teams to achieve optimal results. Reliable and adaptable, excelling in dynamic environments with strong emphasis on teamwork and patient satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dental Treatment Coordinator
Docbraces Victoria
11.2023 - 09.2024
- Warmly greeted patients and helped them feel comfortable from the moment they arrived
- Explained treatment options in a clear, easy-to-understand way during consultations
- Collaborated closely with orthodontists to develop personalized treatment plans
- Assisted patients with financial questions and helped arrange payment plans that worked for them
- Provided guidance on maintaining good oral hygiene throughout the treatment process
- Set up the X-ray room and used the iTero scanner to assist with patient evaluations
- Used OrthoTrac and OrthoEdge 2.0 to manage patient information and ensure accurate billing
- Followed sterilization procedures to maintain a safe and clean environment for everyone
- Served as the main contact between patients, orthodontists, and the rest of the dental team
- Organized daily team check-ins to discuss the schedule and address any potential issues
- Created a reminder system that helped reduce missed appointments by sending personalized messages (via phone, text, or email)
- Coordinated complex treatment cases, working with multiple specialists to ensure everything stayed on track.
Caregiver
Helping Hands
11.2022 - 11.2023
- Helped clients with personal care, including bathing, grooming, dressing, and toileting
- Assisted with mobility, such as helping clients move from bed to wheelchair, ensuring comfort and safety
- Administered medications on time, monitored for side effects, and refilled prescriptions when needed
- Built meaningful relationships with clients, providing emotional support and companionship
- Arranged transportation or drove clients to appointments, and assisted with errands like shopping and banking
- Supported clients in their daily activities, promoting independence and enhancing their quality of life
- Engaged clients in conversations and activities to keep them socially active while providing personal care
- Kept living spaces clean and safe, reducing risks and ensuring a healthy environment
- Monitored vital signs like pulse and blood pressure to track clients' health
- Took care of household tasks like changing linens and making beds to ensure a comfortable setting
Dentist
Integral Dental Company- Dentaline.
01.2019 - 01.2021
- Provided regular checkups and educated patients on maintaining good oral hygiene habits
- Performed extractions, root canals, and cavity fillings, focusing on pain management and patient comfort
- Interpreted X-rays to diagnose and develop accurate treatment plans
- Explained dental issues and proper care to patients and their families to help prevent tooth decay and disease
- Conducted consultations to create personalized treatment plans for patients
- Collaborated with dental professionals to design comprehensive, interdisciplinary treatment plans
- Helped reduce patient anxiety with a gentle approach and clear communication about procedures
- Stayed up-to-date with the latest dentistry techniques through ongoing education and training
- Took impressions for retainers and dental appliances
- Prescribed antibiotics and other medications for short- and long-term dental conditions
Dentist
Integral Dental Company- Dentistica
01.2017 - 01.2019
- Provided regular checkups and educated patients on maintaining good oral hygiene habits
- Performed extractions, root canals, and cavity fillings, focusing on pain management and patient comfort
- Interpreted X-rays to diagnose and develop accurate treatment plans
- Explained dental issues and proper care to patients and their families to help prevent tooth decay and disease
- Conducted consultations to create personalized treatment plans for patients
- Collaborated with dental professionals to design comprehensive, interdisciplinary treatment plans
- Helped reduce patient anxiety with a gentle approach and clear communication about procedures
- Stayed up-to-date with the latest dentistry techniques through ongoing education and training
- Took impressions for retainers and dental appliances
- Prescribed antibiotics and other medications for short- and long-term dental conditions
Dentist Assistant
Dental Clinic-Multident
01.2014 - 01.2016
- Provided dental assistance for basic procedures in the Oral Health area
- Educated and raised awareness among patients of all ages, including children, adults, and the elderly
- Built long-lasting relationships with patients by consistently providing high-quality care tailored to individual needs.
- Reviewed patient health history and assist in dentist performed checkups to assess current issues.
- Recorded treatment information in patient charts.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
Volunteer Translator and Supervisor
World Vision Perú
01.2013 - 12.2013
- Supervised dental campaigns in the La Esperanza-Trujillo sector and provided English language interpretation for optimal campaign development
- Improved team productivity with implementation of collaborative translation tools.
- Translated documents from english to spanish.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
Education
MBA - Business Administration
University Canada West
Vancouver, BC03.2024
Master of Science - Dentistry
Private University Antenor Orrego
Peru02.2021
Bachelor of Science - Stomatology
Private University Antenor Orrego
Peru08-2018
Skills
- Diplomacy and tact in professional interactions
- Strong decision-making skills
- Effective teamwork and collaboration
- Futuristic thinking and strategic planning
- Creativity and innovation in problem-solving
- Resilience in adapting to challenges
- Excellent interpersonal and communication skills
- Proven ability to adapt in fast-paced and evolving environments
- Empathetic and compassionate approach to patient care
- Strong work ethic and reliability
- Proficient computer skills, including Electronic Dental Records (EDR)
- Knowledge of HIPAA compliance and confidentiality practices
- Experienced in office administration and scheduling management
- Expertise in treatment planning and case presentation
- Solid understanding of dental procedures and terminology
- Excellent multitasking abilities
- Punctual and dependable
- Skilled in dental radiography and treatment room setup
- Accurate data entry and appointment scheduling
- Fluent in English; native Spanish speaker
- Knowledgeable about dental insurance processes
- Committed to providing exceptional customer service
- Strong goal-setting skills
Languages
English
Full Professional
Spanish
Native or Bilingual
Training
- Dentist Assistant, 01/01/14, 01/01/16, Trujillo, Peru, Provided dental assistance for basic procedures in the Oral Health area, Educated and raised awareness among patients of all ages, including children, adults, and the elderly, Supervised dental campaigns in La Esperanza and Wichanzao-Trujillo Zone, along with English language interpretation for optimal campaign development
Personal Information
Title: Dentist
Certification
-Bachelor of Science in Dentistry
-Master in dentistry
-Master in Bussines Administration (MBA)
Additional Information
I am eager to find an opportunity to continue my journey in the health industry. I embrace new pathways and love taking on challenges.
Timeline
Dental Treatment Coordinator
Docbraces Victoria
11.2023 - 09.2024
Caregiver
Helping Hands
11.2022 - 11.2023
Dentist
Integral Dental Company- Dentaline.
01.2019 - 01.2021
Dentist
Integral Dental Company- Dentistica
01.2017 - 01.2019
Dentist Assistant
Dental Clinic-Multident
01.2014 - 01.2016
Volunteer Translator and Supervisor
World Vision Perú
01.2013 - 12.2013
-Bachelor of Science in Dentistry
-Master in dentistry
-Master in Bussines Administration (MBA)
MBA - Business Administration
University Canada West
Master of Science - Dentistry
Private University Antenor Orrego
Bachelor of Science - Stomatology
Private University Antenor Orrego
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