Summary
Overview
Work History
Education
Skills
Websites
Timeline
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ADRIANA MAURO

ADRIANA MAURO

Upland

Summary

Passionate and entrepreneurial leader with 15+ years of senior level experience in warehouse and retail management. Expertise includes training and development, merchandising and displays, and strategic planning. Proven track record of leading diverse teams and exceeding performance targets while promoting a positive culture in fast-paced work environments. Adept at cultivating relationships with multilevel stakeholders to drive organizational growth.

Overview

42
42
years of professional experience

Work History

District Manager

Spirit Halloween
Inland Empire
01.2017 - Current
  • Manage day-to-day operations of 4+ temporary retail stores- driving in $3M+ in seasonal sales year-over-year
  • Recruit, hire, train, and onboard 120+ employees per season, including team leads and managers
  • Ensure proper and efficient building of 4+ temporary 10K square foot seasonal retail sets in 10 days or less
  • Collaborate with local municipalities to conduct building inspections and all retail locations comply with local laws
  • Guarantee all retail locations are prepared for customers and all merchandise displays are aesthetically pleasing
  • Oversee effective and efficient disassembling of temporary store locations at end of each seasonal sales period

Customer Solutions Manager

Best Buy
Naples
01.2010 - 01.2021
  • Oversaw store operations- including schedules, budgets, and customer service for team of 25+ employees
  • Acknowledged for increasing sales by 3% and profit by 5%-- earned 'Blue Crew Bucks' award for first time in store's history

Assistant Store Manager, Operations

Lowe's
Anaheim
01.2014 - 01.2017
  • Managed operations for high-volume home improvement store with 2K+ customers per day-driving in $30M in yearly revenue
  • Provided exceptional customer service to ensure positive shopping experience and to increase overall sales and revenue
  • Trained, onboarded, and mentored new employees utilizing effective and engaging team building skills to improve productivity
  • Completed bi-monthly payroll and schedule employee's shifts efficiently and effectively based on customer volume

Founder/Operations Manager

Perk U Up Coffee
Anaheim
01.2004 - 01.2011
  • Established independent coffee and sandwich shop in entertainment district of Anaheim-driving in $150K in yearly revenue
  • Managed and trained 6+ team members to provide exceptional patron experience to 300+ customers on daily basis
  • Developed strategic partnerships with local businesses-including sports stadiums and local colleges to expand catering services
  • Negotiated cost-effective contracts with vendors and suppliers by utilizing strategic communication techniques and practices

Store Manager

Target Stores
Cerritos
10.1983 - 10.2004

Education

Associates Degree -

Los Angeles Trade Technical College
Los Angeles, CA

Skills

  • Operations Management
  • Team Leadership
  • Training
  • Budgeting & Forecasting
  • Logistics
  • Payroll
  • Inventory Management
  • Recruiting & Onboarding
  • Policies and Procedures
  • Receiving & Shipping
  • Compliance
  • Microsoft Office
  • Workforce Management Software
  • POS
  • Social Media
  • PC

Websites

Timeline

District Manager

Spirit Halloween
01.2017 - Current

Assistant Store Manager, Operations

Lowe's
01.2014 - 01.2017

Customer Solutions Manager

Best Buy
01.2010 - 01.2021

Founder/Operations Manager

Perk U Up Coffee
01.2004 - 01.2011

Store Manager

Target Stores
10.1983 - 10.2004

Associates Degree -

Los Angeles Trade Technical College

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ADRIANA MAURO