Adriana Leoncio
Summary
A goal oriented individual enrolled in the BBA program at Langara College experienced with greeting customers, multitasking, customer service, team orientation, proper work ethic and responsibility. Consistently recognized for sales performance as a result to increased sales and high key performance indicators. Seeking a position as a Seasonal Concierge at Aritzia to elevate brand profile by having an optimistic attitude to create positive long lasting customer experiences in a professional manner.
Overview
2
2
years of professional experience
Work History
Seasonal Sales Associate
Armani Exchange
10.2021 - 02.2022
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
RW&CO
05.2022 - Current
- Initiated welcoming and harmonious interactions with customers by creating trust and comfortability with the customers to create a memorable shopping experience
- Achieved customer satisfaction by responding to concerns and providing additional information about the solution to be fixed in-store or to be redirected to call the company's customer service line to resolve the issue
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
BBA - Marketing Management
Langara College
Vancouver09.2026
High School Diploma -
John Oliver Secondary
Vancouver, BC06.2020
Skills
- Multitasking
- Customer service
- Self-sufficient
- Communication
- Optimistic
- Team oriented
- Computer skills (Microsoft Word, Excel, PowerPoint)
- Time Management
- Problem-solving skills
Languages
English
Hobbies
Dance: Received a scholarship in John Oliver's High School dance team in 2018 as the "Most Dedicated" dancer.
Accomplishments
2020 - Hindu Cultural Society Scholarship
2020 - BC Disctrict Scholarship in Arts, Dance
2018 - Most Dedicated Dancer for John Oliver Secondary School
Timeline
Sales Associate
RW&CO
05.2022 - Current
Seasonal Sales Associate
Armani Exchange
10.2021 - 02.2022
BBA - Marketing Management
Langara College
High School Diploma -
John Oliver Secondary
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