Adriana Gonzalez
Calgary,AB
Summary
Dynamic Janitorial Supervisor with proven expertise at Hi C Cleaning Service, enhancing cleanliness and organization through innovative procedures. Skilled in inventory management and staff training, fostering teamwork and customer satisfaction. Recognized for attention to detail and problem-solving abilities, ensuring efficient operations and a safe environment.
Overview
5
5
years of professional experience
Work History
Janitorial Supervisor
Hi C Cleaning Service
04.2023 - 02.2024
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
- Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
Cashier
Chedraui Supermarket
02.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
CETMAR 01
Veracruz, Mexico.07-2015
Skills
- Cleaning expertise
- Supervisory experience
- Janitorial process improvement
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Customer satisfaction
- Team collaboration
- Adaptability and flexibility
- Customer relations
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Janitorial Supervisor
Hi C Cleaning Service
04.2023 - 02.2024
Cashier
Chedraui Supermarket
02.2019 - 07.2021
High School Diploma -
CETMAR 01
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